B.GOOD

"this location is really pretty and aesthetically pleasing. i ordered a burger and sweet potato fries which were good for the price until i found a dirty fingernail clipping stuck to the burger i had nearly finished. i’m not one to complain about things like hair in my food but a dirty fingernail clipping is vile. i brought it back up to the counter and the cashier offered to make me a new burger - which i obviously refused as i had no desire to eat anything else that came from their kitchen. the staff spent a while analyzing the fingernail clipping on my plate at the counter and the guy on the grill station stared at me intermittently as i was waiting to get a refund which made me feel uncomfortable. they were speaking to each other in another language so i’m not sure what they were discussing. its a shame because the food tasted good and the atmosphere of the restaurant in general was nice but i have no interest in ever coming back to this restaurant."

"Delicious burgers and not fatty or greasy at all and they are also very juicy and not dry at all at the same time. They are a bit pricey though, my order came to just over $15 for the new truffle burger and regular fries. These are more in line with sit down restaurant prices IMO and you get less food but you also are not paying a gratuity either. The new truffle parmesan fries were priced at $7 which I think is way too high. I couldn't really taste truffle at all on my truffle burger but it was a perfect burger none the less. Their sauce and crispy shallots are amazing. The fries are not greasy at all they seem like they are air fried and they are very good. The fries are sprinkled with a spice and they don't really tell you that so make sure to tell them you don't want it of you don't like spicy fries. It's not hot or spicy at all but it tastes sort of like Taco seasoning with out the hot spicy part. All the food is locally sourced and non GMO and they even use a fancy katsup from NY. The"

"The restaurant has a few areas that could be improved. Firstly, they don’t pick up the phone for phone orders, which can be inconvenient for customers who prefer to place their orders over the phone. Secondly, there is no customer service available at the store, which means that customers may not have anyone to turn to if they have any questions or concerns. Lastly, the only interaction is with the computer, which limits the possibility of unique customizations. It would be great if the restaurant could offer more options for customers to personalize their orders."

"I’m kind disappointed at their burgers. I got the classic burger & the west side burger, the buns were really dry and beef patty were kind thin with lack of taste. Roasted veggies were good but kind greasy. Best of all was the Southwest chicken salad, but not big portion."

"I only came here because I work on Washington street. All of the local food places nearby were closed on Sunday except this one. I came here to give it a try and I wasn’t disappointed. The place was very nice and decorated well. The workers were very friendly and made my food pretty quick. The sandwich and fries were great. I have gotten three different chicken sandwiches on different occasions and they were all great. This place has earned another visit from me and is definitely underrated in Woburn."