Wendy's 55 Hampshire Street, Lawrence, MA 01840

"I got my order quickly and it was correct. This was during the dinner rush, but I still recieved my order in less than 5 minutes. I was very impressed, and also grateful as I had a bus to catch!"

"I ordered 1 biggie box and when I went to the window the kid said “$11.5” I said how is that if the biggie box cost $5.00 he said “yeah with the tax and fees” I asked for the manager and she came and explained to her, she than said “sorry he accidentally charged you twice I will refund one of them, this was 4 days ago and still no refund.. than kids out side with bikes doing wheelies through the drive through..fries were not hot."

"Worst customer service. I had to pick an order made 1 hour Before. They were closed but the drive thru was opened until 2 AM. They asked me to take the line while I haven't had to make any order than just picked up what was ordered before. I spent 1 hour and half in the line just to hand me over what was ordered before. This is crazy. I never see a staff so mis organised on the way they manage customers. This is a very bad service. I will never come back here and I do not recommend them at all."

"My hamburger was good, the fries were good, the chili was good and when l got to the chicken nuggets, l saw 5 instead of 4 and l was surprised that the fact l got 5 chicken nuggets and l guess it was rare to have 5 nuggets so yeah. 9/10"

"Winthrop Ave., Lawrence, MA store is beyond incompetent! They have yet to get an order right and pretend not to understand English when you go back, really?! I will NEVER be returning, it's happened every time! If they can't read and prepare an online order something is terribly wrong. It's a ripoff and scam that ruins Wendy's reputation. Literally leaves a bad taste in my mouth and deters me from visiting any locations."