Friendly's 54-56 Main Street, Northampton, MA 01062

"Recently, I ordered Friendly's for delivery. I was really happy with the quality of the food. The ice cream options are really good, and happily they don't melt in transit. Pricing was commensurate to food quality and portion sizing. All in all, it's a very nice local dining option for eating in or delivery."

"Cream was absolutely delicious, however, I am incredibly parched and our server is yet to return. My daughters milkshake was mad watery is the only cream issue we had tonight :). As well, there are no salt and pepper shakers at our table. Thankfully, I’m used to lacking flavor because my husbands cooking is horrible (Lol!). I have to eat my friendly frank without salt and pepper tonight I guess. But that ok! I drove all the way from South dakota to hunt then experience this friendlys and after a long day of hunting, I am disappointed. After spending all day on the hunt in the woods in the hopes to provide food for my family, I just wanted a solid cream experience. Cream had solid flavor but the service put a bad taste in my mouth. I was just trying to celebrate gypsy roses release from prison after my hunt with a friendly frank and some cream. All I can really say is that I hope they’d give gypsy better customer service. #gypsyisfree #creamwasyummy #servicewasbad #hunting"

"Let's just start from the beginning. Pulling up, this little Friendly's is in a charming little neighborhood in a cute little building. Plenty of parking and easy to find the entrance. Our server, Eliza, greeted the 8 of us at the door. While she was getting the menus another employee (possibly the manager) got our table ready. Eliza was super friendly. The clam strips were great. BEST COLESLAW EVER! ORDER A SIDE OF THAT WITH ANYTHING YOU GET TO GET THAT AUTHENTIC FRIENDLY'S FLAVOR. Friendly's is a classic, and I hope they have many years ahead of them."

"We ordered the Bacon Cheeseburger. We even paid an extra $2.49 for extra bacon and this is what we got. We also ordered the Jammed up burger, paying extra for a second patty. There was no extra patty. Also, the fries were cold. Very disappointing. Hopefully the ice cream we ordered is better than the food."

"This location has gone down hill real fast. I used to frequently visit here and the waitresses and manager were phenomenal. Now it's terrible, I've tried to give them the benefit of the doubt but this will be my last visit. A month ago I was handed a friend z that was half full, they forgot my soda and the icecream so after waiting I just took the friend-z as it was. Today see attached the photo of my wrap and fries which were thrown I'm a plastic bag and dumped everywhere and handed to me. I won't be surprised when this location closes soon too."