ProNails Spa,

297 Great Rd, Bedford, MA 01730, United States

"Please don’t get your eyebrows waxed here ! I’ve been getting my eyebrows done for many years and yes not all the time do they come out perfect but wow this is absolutely the worst eyebrow waxing I ever received not even exaggerating the slightest they really are the worst !! I had long thick eyebrows and now they looks so thin and short. My eyebrows don’t match each other at all not even remotely. My right eyebrow is definitely the worst out of the two. She basically waxed most of my eyebrow off and left a super thin line. I’m so embarrassed to go out in public I feel so self conscious now. If it wasn’t that bad which it is ! I wouldn’t bother writing a review but I am now bc I never had someone do such a horrendous job. The person that did my eyebrows shouldn’t be allowed to do eyebrows and maybe even take a course before waxing on clients faces."

"idk what this lady did to my nails but they’re so sensitive to anything that touches it. i am in so much pain STILL i even told her she was burning me taking off my dip powder with the machine and she didn’t care this is the only place i have not tipped at and usually i tip 30%. if i can save anyone from ruining their nails by going here please listen. (my usual nail lady was out of town for a month and i went to this place with my friend because it was near her house.)"

"I went there on Friday and got dip with extensions and 3 out of my 10 nails are already lifting, and one has already popped off. My toes look good. That’s why I’m giving it 2 stars. Another issue I had as well is while the lady was doing my nails, someone kept asking her if she was almost done and told her to hurry up. I will not be going back there to get thine fixed as I’m worried this issue will happen again. I will be going to another salon in hopes that those nails last better than these. And for 55+ bucks for nails, it’s unacceptable for this to be happening two days later when All I have been doing is reading books and doing light cleaning."

"I have been going to pro nail for years, but in recent months the quality of the service has gone down. There are a couple of experienced workers there, but many of them have a really poor quality of work. Moreover, in spite of booking appointments in advance for last couple of times, I had to wait for at least 30 minutes. When I mentioned this to Kim, she was extremely rude and mentioned that "we all are busy and get to you when available". I will not be visiting that place again."

"I can’t say enough good things about ProNails! I’ve never had a bad experience. Everyone there is so lovely and they all do a fantastic job!"