Royal Crest Marlboro Apartment Homes

"If I could go back in time and never rent here I would. Pest control issues that they will try to blame on you, like I let the mice inside? Speaking of rats, the neighbors will are loud, let their kids run everywhere, and frequently complain to leasing about anything they can think of. Apartment is nothing special. Old appliances. Maintenance doesn’t know how to paint so your paint will be peeling off the walls in weeks. They will also show up to your apartment without warning. Tons of hidden fee behind the basic rent. Up charges for parking, receiving packages and pet rent. Our $1750 rent quickly turned into $1950, which for that money we could’ve had a much nicer place. Avoid if you can"

"We have lived here for over a year and one or both washing machines have been broken the entire time. We have sent numerous repair requests and contacted the property manager but the machines are only ever fixed temporarily. One will work for maybe a week or two before it breaks down. The other is constantly filled with filthy water. We are at a complete loss as to how to get them to make long term repairs or necessary replacements. Not only is it inconvenient but it is costly as you either have to pay for additional dry cycles or take clothes to a laundromat. UPDATE: According to the laundry company (CSC Service works) they haven’t replaced the machine because Royal Crest hasn’t authorized them to do so. Most recently the machine was “repaired” a couple days ago and broke down again today. Not only are the broken machines frustrating but the lack of communication from the property is disappointing."

"I pay $2.500 in rent, and don't be 1 day late to have all the laundry machines broken for months. Im here at the laundromat to get my laundry done. I have my ceiling falling apart for 5 years. Every 2 months they have to come to fix it. My porch looks like a pool when it rains. If you get home late you have to park your car miles away because it is not parking available, and now they moved the trash bins, so you have to walk 10 minutes to get your trash in place. Very expensive for a bad service. And I catch about 5 ot 6 mouses in my living room for the past 2 years."

"Dumpsters left overflowing for days, neighbors are rude and call the police for the smallest disturbance. Pool is dirty most of the time and lifeguards could care less. The washing machine/dryers were broken for weeks and I was told to deal with that on my own. Bugs and mice everywhere. I would only move here if you want to live a bad and cheap life. As I’m writing this, I am hearing several loud vehicles pass by, absolutely no respect at night. There is something wrong with this place and management just refuses to fix it. Spend your money elsewhere, not here. Overpriced."

"Quite and clean grounds, there is min-gym and large pool. Shopping plaza nearby. Buildings and apartments are a bit old but in good shape. Staff is helpful, maintenance requests are completed timely and efficiently. Overall we had pleasant experience living in Royal Crest apartments."