CVS

"I went to CVS Rockland to make a purchase and when I went to check out I went to person instead of a machine. When I walked up the woman she made a big sigh as she put down her phone. When she told me want the charge was I gave her my money and she asked if I had two cents and I told her I had no change. So while giving me my change she said well you have change now. The comments were not needed sorry you had to work."

"Under Ally's Law passed by Massachusetts legislation if a person has a medical emergency particularly IBD, and there is no public restroom, a person that has a medical stomach issue by law presents a card and IS ALLOWED the non-public restroom. I was told on not one but two occasions, by this particular CVS in Rockland MA and the same employee, that there were not public restrooms and when I told her it was a medical emergency she just shrugged, both times and said, I already told you we do not have any public restrooms. It is Massachusetts State Law to allow someone with IBD to use any restroom and I strongly suggest that this CVS teaches this law to their employees. I will not be using this particular CVS anymore and I strongly caution anyone that has IBD to avoid this particular CVS."

"Called 30mins before showing up. Was told it would be ready in 20 to 30mins, but when I showed up it was still NOT ready. Then was told it would be about another 20mins! This happens every time I go to pick up my husbands prescriptions. Compared to the norwell location this rockland location is extremely SLOW!"

"the pharmacy here is EXTREMELY slow, especially if your going through the drive thru. it always takes about 30ish minutes when i go thru here since the line is always so long! i’ve tried going into the pharmacy as well and it still takes forever. i just wish they were alittle quicker since the point of a drive thru is to be quick!"

"The Pharmacy wait time is OUT OF CONTROL!!! No matter what day/time I go, it’s a minimum 1/2 hr wait. This needs to change!! Some of my medications I cannot do mail or delivery and waiting so long EVERY TIME is unacceptable!!! Do Better CVS. I’ve currently been in a drive thru line since 11:24, it’s 11:44 and there is still 2 cars in from of me."