CVS 95 Washington Street, Canton, MA 02021

"Disgusting lack of empathy by one of the pharmacy employees. I got there at 1330 sharp to get my son's antibiotics but all he could say was "Sorry we're close for lunch break, come back at 1400". I understand everyone needs a lunch break but I was right there for a pickup that would've taken 60 seconds, if so. Changing the pharmacy for my son's prescription. If you work in healthcare, and this applies to every job really, show some sort of empathy. Disgusting person.qq"

"We booked as a family of four, got confirmations for all 4 of us but the lady giving vaccines bluntly rudely refused to give a vaccine to my youngest son because he wasn’t on her gadget and she wouldn’t take walk-ins even if it wasn’t busy. So unprofessionally on her behalf. She just told us how it was and that she would not do it ignoring completely the CVS flu vaccine confirmation we showed couple of times. We showed her the CVS confirmation for his appointment but she bluntly refused. She should stay home if is not in the mood to go an extra mile to fix what CVS system messed up and not the customer. Shame on you CVS for not training your staff to take correct steps to take care of your business. I am going to move all our prescriptions somewhere else. Thank you for refusing a vacation for a 6 year old child who had an appointment but the employee was too lazy to accommodate. Heard bad stuff about you but never thought is that bad until today."

"The worst CVS I have had any business with. There hasn’t been one time where we did not have any issues with them. Unprofessional, rude, careless place. Choose another location, save your time and your nervous system."

"Wish I could give 0 stars. I called to fill a prescription. Waited a month and a half cause it was out of stock. My sibling called to fill in the same prescription for the same meds and it was ready the next day while mine was not done yet. Called to let them know and they were silent about it and filled it for me. Very unprofessional. Seems like they give special preference to who they fill prescriptions for."

"It is the worst CVS experience in my life. I tried to transfer my pills from 900 Commonwealth CVS in Brighton to this one ONLINE. They changed my brand prescription to generic one without asking and even letting me know, when I returned GENERIC prescription (untouched and it happened the same day) and asked for a BRAND they tried to charged me full price saying that my insurance does not cover it anymore (always did), EVEN MORE, then they said that my brand prescription (Yasmin) is discontinued from CVS completely (but if I pay full price I can get it)... so when I denied to pay full price they just removed my prescription from their CVS system. When I asked how can I get my prescription, which is birth control pill, they said we do not know, call your doctor and ask to re-new a prescription. The whole situation happened just because they intentionally changed my pills and could not fix it."