Maverick Suites

"This review tells the dark truth. This is the awful fact happed to me. 1. Light functions doesn’t work 2. It’s too dark to see anything 3. It does not meet basic functions for accomadatim 4. They mentioned they will refund 5. We agreed on it on the phone 6. They didn’t suggest changing a room or anything. 7.I had to spent time and money extra for another booking and searching accommodations 8. It is very unfair they didn’t refund us since i didn’t stay and left because they agreed on it . 9. They should have a responsibility to mention and agree on refund issues. It is very awful customer service I didn’t nothing wrong. 10. They anything about Refund policy on their website, so very careful 11, they are completely liar I just wanted to let you know you guys this is exactly what happened to me before you making a decision to choose this hotel. I don’t want you guys to have same issues I have gone through."

"I was disappointed with both their customer service and the condition of the room. Despite reporting a non-functioning light in the room, the issue remained. Initially, the front desk assured me of a refund, but to my dismay, they later declined their commitment. Even after attempts by the online booking service to facilitate a refund, the hotel remained uncooperative. Overall, the experience was marred by unfulfilled promises and a lack of responsibility on the hotel's part."

"It was the WORST accommodation ever. Here are insanely crazy issues. 1. This video shows it is too dark to see anything in the room. I had to use my phone light for everything. 2. Other light on the bed does not work This room does not even meet basic accommodation 3. I had to switch my accommodation on the day since I couldn’t stay there because i literally couldn’t see anything there. 4.I requested refund and employee mentioned they will refund since they admitted function does not work on the phone. HOWEVER, they claim not to refund even though they agreed on the phone. I have my evidence for phone records, video. Their management, customer service is AWFUL. They will never help you, they will destroy you instead. If you choose this, you have to be ready to have issues you will have to deal with in the future. Hope this helps, I don’t want everyone to experience what I experienced."

"My wife and rented 2 bedroom unit through Airbnb with Maverick in Wolfeboro, NH. Is was the worst experience we’ve ever had in renting an overnight stay. We were meant to stay two nights but left after one due to the uncleanliness of the unit, the lack of heat in the bedrooms, a tv for which we could never get instructions on how to use and the overall unresponsiveness of the staff at Maverick. The were either late in responding to our emails or simply did not respond at all. They never answered their telephones, notwithstanding a voice mail message stating that they were open. When we did receive a return call, the representative could offer no help whatsoever for the issues that we were experiencing. His response was always that he would need to get back to us. On one call (on our first night) he indicated that he wouldn’t be able to get their maintenance staff to our unit until the next day. Late in the afternoon of the second day he called to say that since we were in a remote location(not sure what that meant) they didn’t have anyone local who could come by and fix the issues. During that conversation, he hung up on me and has never answered or returned our subsequent calls. In addition to the heat and tv issue, the kitchen was ill equipped and dirty; used and dirty scrub pads were left behind; stained coffee mugs were left in the cupboards; the bathroom sink was clogged and the drain was filthy; floors were uneven; the exhaust fan in the bathroom hadn’t been cleaned, perhaps at all; one of the pillow cases was stained in what appeared to be blood; on the living room ceiling there was a large red stain etc.etc. The list could go on infinitum. We have demanded a return of the charge for the unit and so far have received no response. A truly disastrous experience. Do not rent from this company!"

"Pros: Location! Easy access to tons of restaurants, public transportation, and a rack of Blue Bikes right outside. Plus you feel like you're really part of the neighborhood. The price is also better than other options nearby. Cons: The walls are very thin, which was only an issue on Saturday night as there were some noisy folks next door playing music late into the night. All the units also include stairs, and my unit (42) was up 3 flights of steep, narrow stairs on the 4th floor. The place also had an odd plastic-y kind of odor while I was there. Overall, the property was nice and well-kept, although there was some rust in the shower (not a deal breaker of course, it was just cosmetic). It's up to you, if you want the authentic brownstone experience with easy city access, I'd recommend it. If you value sleep over experience, this may not be the place for you."