Petco Grooming

"I only had my dogs nails trimmed and his paw pads cleaned up but the girl (I unfortunately forgot her name) was great! Sge did a nice job and was also very personable ! Keeps me coming back!!"

"The groomer wasn't friendly, I asked her to express my dog annal glands and she didn't like it. Took a little longer to groomed my dog,"

"Alex is excellent. She has been grooming Tyson for quite some time now. Personalized service with a smile. She is awesome and you are lucky to have her as a valued employee!"

"This location is still booking 6+ weeks out. That's absurd. There must be an underlying reason that they can't adequately staff. It's too bad because Kailley (sp?) always did a great job on our Scottie at this location and the now closed Norwood store."

"Came here for grooming our dog yesterday (9/2/22). We had booked a 12:45 pm appointment weeks in advance. When we arrived, the person checking in took my dog and then told me that "we're really busy today, so it will be about two hours." What?? How could dog grooming, which normally takes less than thirty minutes, take two full hours? She also told me that they would give me a call in advance of finishing up, so that I would have time to get back to the store and not make my dog wait long in their kennels. A full 2.5 hours later, at 3:22 pm, I get a call saying that my dog was DONE with the grooming and that I should come pick her up. No call in advance, no notice, nothing. They said she did really well, and I understand that they may have been overworked that day, but seriously; HOW is it possible that grooming a dog takes 2.5 hours? And what were they doing with her in the meantime? Was she just sitting sadly in a kennel for 2 hours while they faffed around grooming other dogs? I'll remind the reader that we made an appointment for 12:45. I expect appointments with businesses to be honored, and that includes the length of time such an appointment lasts. When I did finally arrive to pick up my dog, the cashier had the absolute gall to ask me if I would consider tipping my groomers. A curt "no" was my response. My dog was very anxious and shaken by the experience, but she recovered after a long walk and many pets. I would not come back here even if the grooming was FREE. They did a good job with the actual grooming but everything else was awful."