Fairfield Inn & Suites by Marriott Boston Cambridge

"Staff did their best to help and changed my room when I asked them to. I was initially assigned a room right across the railway, which was incredibly noisy. The rooms are not properly insulated, and the beds are very uncomfortable."

"My colleague recommended this property as it is close to business we have nearby. I have stayed in many Marriott properties I will say the customer service here is five star. Staff is extremely friendly, from texting your room is ready, they follow up on your stay and within walking distance of restaurants I will definitely stay here again when I have business in the area."

"Reasonable rooms at a good price. MIT has a rate. Easy walk to Land Boulevard (10-15 minutes), MGH, MEEI (15 to 20 minutes). Full morning breakfast included. Evening meal and bar service has been suspended, and I did not hear anything about reinstatement. There are a number of cheap-eats type establishments within a block or two; they deliver. There is parking which I think is $40 a night (I did not use). 15 minute cab ride from Logan. There is truck traffic on Monsignor O'Brien, and a train yard behind, you will hear some noise: it's not terrible, but it's not exactly an oasis, either. Staff unfailingly friendly and on the ball, stuff gets fixed the first time, with the sole exception of the key, which is a tech issue, beyond their control. The Marriott application card key system is a little bit wonky -- I ended up having to check in at the desk twice, even though I had "checked in" on the app, and once you do get the system activated, the actual key is buried in the app, and somewhat slow to unlock the door sometimes once you find it. It's probably easier just to get a regular key from the desk, since they have to look at your ID to turn it on on your phone anyway. The regular keys work fine. One thing is that both magnetic cards and the app can simultaneously be active, which is nice, and some competitors seem not to offer that."

"Convenient location 4 min walk to Green T line, 20 min walk to anywhere around MIT. The hotel is super clean. Staff are very friendly, they never skip to greet guests. Breakfast is better than Hampton. Breakfast staff is always there, with a smile and eager to help, ready to clean tables. Clearly, this is a well managed hotel. My first time stay at this brand. It won’t be the last. Our thanks to all staff who made our stay pleasant."

"Second time in span of two months staying at this hotel as it is close to sons school with reasonable priced rooms though a bit on the smaller side. Hotel is clean, well maintained and location is good. They have breakfast in the morning that is complimentary. Do not hear much of the outside noise being that you have train and streets surrounding the hotel. White noise machine provided in rooms. My only two issues with this hotel is that both times when I checked into my room, the air was never on so the rooms were very muggy and hot. Took a bit to get it to comfortable temperature. Second, issue is the $40 parking charge and the fact that if you do not get a spot early, good luck fitting your can anywhere. If you lucky enough to get a corner spot anywhere in the lot, don't move your car. I will give credit to one of the staff members that came out late night and directed me to park right on the other side of the parking lot as she saw no one else was fitting their car anywhere."