Pet Spa

"PetSpa is the best! Our petite goldendoodle has been going there for regular grooming for almost six years. We tried other places before going to PetSpa but the cuts were never as good and we didn't get as good a feeling about the environment of those shops. Our dog was always very thrown off when she got home. When we take her to Pet Spa she always comes back looking super cute and smelling fresh. Though grooming isn't her favorite activity, she feels very comfortable at the shop and the groomers always greet her with lots of love. They always put her and us at ease. We are so glad to have PetSpa!"

"Wonderful service, convenient location for Cambridge/Somerville. I was worried about getting my elderly pup groomed, but everything went fine (even though my dog piddled while they were asking me what sort of cut to give her—they were totally unfazed). Would definitely recommend for anyone who needs a dog groomer in this area."

"My dog win loves coming to get spa. She enters into the spa happily and she’s warmly greeted by everyone. I can tell that they treat her well because she is happy to go inside each and every time we visit. Tahnia and the whole entire crew does such an amazing job. They also make sure what type of cut I would like and the length. They clearly love animals and their work."

"Buyer Beware If you take a look at other reviews for hypoallergenic dogs (doodles/poos etc.) you'll see a consistent trend. After you drop your pup off, they will call you about an hour later telling you that the matting in your dogs hair is too severe and everything needs to come off. What makes this even more frustrating is that you'll notice the same trend occurs when it relates to "behavior" during the bathing process. This of course comes with an additional $15 dollar fee that cannot be disputed because they're the only people who are in the room. To be clear I have an 11lb cavapoo, she has had 4 major surgeries and every vet I've ever been to says she's a great patient so it can be hard to believe that the discomfort of a bath can cause turmoil for a professional. So, just be aware that while I have always respected and appreciated the staff on human level (nice people) I cannot recommend using this groomer. There's a reason why the the 5 star reviews seem so generic and the negative reviews are incredibly specific. I never want to intentionally hurt a small locally owned business as here in Somerville we champion and support them as much as we can. However, having the exact same negative experience 3 times is very disappointing. They will likely try and push this review back on me and say that the customer is at fault. However....If I had a client who specifically cited this experience happening when walking in and said "If you have to shave her all the way down, please let me know because I would prefer not to get any services done" only to call them back in an hour, telling them that you owe $65 out of a $90 total charge for a bath...well thats ludicrous. When I asked them if I could be met halfway they said no, all i could do was pick her up and do the cut myself or bring her elsewhere. To their point, next time I will be bringing her elsewhere."