Gentle Dental North Andover 350 Winthrop Avenue, North Andover, MA 01845

"Went in for my six month visit. I was told that they had a new system and needed me to fill out some forms. I told them I had changed insurance companies and had new information for them. I was told by a very rude receptionist, that they do not accept my new insurance and that she would just cancel my appointment. She did not offer me the option of taking my appointment and billing me and then I would submit the bill on my own to the Insurance company. Very poor way to treat a patient. Now I have to scramble to find a dentist so that I can get my second cleaning in this calendar year without paying out of pocket."

"I have been going to Gentle Dental for about two years now, and cannot be happier with the service. The staff is knowledgeable, kind, and patient and are always out to recommend the safest options for the patient. During my last check up there was a note about deep cleaning, the hygienist examined my gums and said that this is absolutely not needed because this was a remnant of an old situation from two years ago that has disappeared. She quickly recommended to take this off my chart and polish my teeth without charging my insurance for an additional cleaning that was not needed. I really appreciate this level of honesty and professionalism."

"To my surprise, my deep clean went so well. It was very smooth, gentle and effective. In the end she even removed all the dark stains on my teeth. My teeth look so shiny."

"This place is my second home, I go there every month for my braces. Everyone is super nice and the place is always clean. Yesterday, I noticed a dental assistant constantly asking her coworkers if they needed help. She was wonderful! I told her that I wished my coworkers were like her. Cece, the dental assistant that took care of me, made me feel very comfortable. The front staff are always cordial and friendly. I've been to too many different locations and so far this is the best one. The new orthodontist, Dr. Krass is amazing. I get very nervous when I get a new doctor, but he is very gentle and made me feel comfortable from day one."

"I've been with Gentle Dental for almost 30 years, and going to Dr. Chase in North Andover for about 10 years now. He's the reason I've stayed with them. Great listener and a gifted practitioner. Today I had the pleasure of meeting my new hygienist, Gianna, and I couldn't be happier with the experience. Very pleasant and personable, and a great listener, she helped me ask questions about some work a prior hygienist had recommended to determine what was called for. She then gave me the best, most thorough cleaning I've had in a long time. Patient, great attention to detail and an exceptional touch. Highly recommended."