Holiday Inn Express Andover North-Lawrence, an IHG Hotel

"You can't even take a warm shower in this hotel. Showers should be taken with cold water. There was no detailed explanation at the front desk, they said they were sorry and did not know how to solve the problem. I have been using this hotel once a month for 10 years and now I will never come back. Today's weather is 32°F."

"Stayed here for a couple of days for a trip I took to look at a truck. First morning I wake up and the parking lot is flooded on 1 side of the building from all the rain. The staff did their best to alert everyone to move their vehicles."

"Worst IHG hotel I’ve ever stayed. BED BUGS!! I checked in yesterday and checked out this morning and this is how I look like now. Also the heater is not working properly the room stays at no higher than 70 degrees. I’ll have to dispose all my clothes to prevent bringing the bed bugs home. Stay away!!"

"Room was decent size if you had one huge suitcase, however with two it made it a bit different functional comfortably with 2 adults. Breakfast never disappoints for it being a buffet."

"Driveway is very difficult to find if you're not from there, my Uber driver had trouble seeing the entrance as well as myself. Staff was great. Room was nice. I didn't care for the carpet in the room personally."