America's Cup Inn

"We stayed here during the Christmas season and had a wonderful time! Beautiful charming rooms, great staff, and delicious tea time and breakfast! Location is awesome, so close to shops and restaurants, with parking right across the street! We’ll be back again!!"

"Stayed here this weekend with my two kids and partner. Absolutely loved everything from the location to the service to the room itself. It’s a bit outdated, but it’s all we needed, and we tend to like the charm anyway. We stayed in an apartment room and the extra space was perfect for us. We will definitely be staying again."

"Cozy older hotel with clean and well-equipped rooms in a great location. Nice spread for breakfast and afternoon tea. Tyrone at front desk was especially friendly and helpful."

"Great location, right off Thames and in the middle of everything from shopping to restaurants. Nice breakfast and afternoon tea. Room decor is tired. Space is tight. Basic amenities in the room. Front desk staff is disengaged and barely communicates with guests."

"While on vacation to Newport, my family stayed at the America’s Cup Inn. While staying there, we dealt with unsafe conditions and an unresponsive staff. We stayed in one of their apartments because it was pet friendly, however, the conditions in the room and the entryway were unsafe. The door to access the apartment opened inwardly into a staircase, forcing the occupant to stand on the second step in order to open the front door when leaving. The light switch at the bottom of the staircase had loose wiring and often did not function. Once inside, the room had stained sofa/bar stools, broken lamps, sunken mattress, and rickety furniture. A fan in the wall had no cover (suspect it was previously connected to a range hood) – someone could have easily been injured or lost a finger. No smoke detectors pre-1970 existed. Electrical surges (buzzing noises) occurred when running the wall-unit air conditioners. In addition, there was no horizontal shade on the windows with the AC units, so the bright light of Buskers Pub’s upstairs storage room across the street shined right into the main bedroom until 3:00 AM each morning and we had no privacy. We complained to the staff the first night we were there, on our second to last day and finally the day we left the hotel. The staff did not communicate back after we made these complaints, and so on our last morning we demanded a response. They made no financial gesture, took no responsibility for the problems, and ultimately told us that many other people would be lining up to reserve their rooms. We believe that other potential patrons need to be made aware of the conditions of the hotel and the lack of responsiveness of the staff at The America’s Cup Inn."