Jiffy Lube 3725 Kirkwood Highway, Wilmington, DE 19808

"Every time I come here the store is clean and smells good. The guys here are super fast and efficient. Very professional and great customer service. This is the only jiffy lube I will ever come to. Thanks guys."

"Worst service ever! I went to get my rear brakes and rosters replaced for my Honda civic 2016 (has sensors, basically an electronic system) they messed up a sensor and damaged it totally! When they had already charged me!! They told me to come back the next day, and that they were going to fix it, never were able to fix’s it. They took a car in knowing they were not trained enough or capable of proving a quality service. We demanded to get it fixed and they still had the audacity to say we should buy the piece THEY BROKE. I recommended to not take your car here if you need similar service. I’m highly disappointed, wish they would take more responsibility, now I have to pay double the amount to get my car fixed."

"I didn’t catch the name of any of the men working on my car today. But they were all very kind and helpful…the whole crew. I saw them back there huddled around my engine, they took the time to do a quick fix to get my heat working. They didn’t have to but he went the extra mile and it was very much appreciated!! It meant the world to me I have a young son and was stressing about my car being cold. Thanks!!"

"Over filled my oil. Spilled oil in my engine and didn't clean it. Forgot to tighten my skid plate boars. Also toke an hour and 30 min before I finally left that place. I would think twice before ever bringing your car to this location. I shouldn't have had to pay for this horrible service."

"Disappointed today. They were honest that they were low on staff. That wasn’t the problem. Wanted to charge me to replace my cabin filter. I just had it replaced 3 months ago, which tells me they never looked. They also told me my engine cover was missing, little did they know, I don’t have one - checked with my dealer. Then, after my car was done, they left the door open, while it was raining. Everything was wet when I got in. I never had issues there before, but I promise I won’t be back."