Bruce's Towing & Repair 233 Pennsylvania Avenue, Franklin, NJ 08322

"Bruce has always been so kind and helpful. Have been calling on him for many years for various things and he’s always willing to try and help."

"The management here is friendly and useful. They will go the extra mile to help you find the best option for your repairs and used parts."

"My fiance had a terrible experience with this place. We were looking for tundra parts and when I called the one down 322 said they had 1. We got there and girl said all the way to the back and to the right and said the color. They didn't have it. She even helped looked. So she called the brother who is the owner.. and BTW 2 brothers separately own each 1 solo... the girl apologized and said sometimes the 2 places computers for inventory get messed up and switched. So the next morning we go to the next one around 11:00 a.m. and looked for the red tundra in the back to the right... Well, we found it, and it was a tundra cab only and no tires.. NO ENGINE!!! AT ALL.. I was told it was a whole 2002 toyota tundra. So we look up what other make model and years are capatible with ours and the internet gave at least 8 with all the different years. After being there now for 4 hours walking in between rows we found a camry.. start pulling the pieces the needed until I'm an hour into pulling the engine apart I didn't have an Allen key needed.. let me remind you, it's rainy and misty that day. My fiance walked a long way back to the front to ask if someone has this tool and the guy inside told her to ask so and so and that's what she did... she pulled up pictures because they didn't speak much English.. On the way back to me she asked another man and he told her he can't allow it because it's a liability. She got upset and started explaining our time and patience and the tool needed is packed for free in furniture box assemblies and what's he ? Tells her he'll give her,, her 2$ entry fee back and pulls out his phone like he was going to call someone on her. So she came back told all this to me and said I'll figure it out.... So now it's 430 and they close. My sister got the tool to me but I had maybe another 10 min to pull the parts I needed. Knock sensors, to be honest. That's a job in itself and a very nice man came around to tell us we had to leave. We asked very politely for just 10 min and we were told we couldn't and gave about a 10 min long conversation why they can't won't and don't. HAD to go back next day (now 3rd day which means no vehicle for 3 days We end up with the parts and it comes to 32$.. for those 2 sensors. I asked this man if that was correct and he re-did the math and it was right.... Amazon had them for them for 38$ next day.. They charged us our fee for all 3 days even knowing their mistakes caused us 3 days extra money with no car. OOF!!!! They aren't good people. Just rude and ignorant to life"

"I have been going to Bruce for years. He's always super helpful and tries to give you the best price he can. O won't take my cars to anyone else."

"Be Careful what you buy from here! I drove 1.5 Hours each way to pick up a part from what at first seemed like very nice helpful people . It wasn't until I made the hour and a half ride back home to install it just to find out it was defective. With all the fuses and relays installed you couldn't see what was lying underneath So i spent another 4 hours cleaning it and testing it doing everything i could to fix it and not have to call them or drive back there again. I had a little luck with it but couldn't get it working good enough to use it. From being in this business for a very long time and buying parts from alot of other businesses i understand about purchasing electrical parts and refunds or no refunds i should say ( in most cases) Next morning I call...... All i got was pretty much Sorry you are beat we dont give a Sh%t about you or doing future business with you no matter how nice our first impression is"