Bridges' Behavioral Health & Wellness

"I have been working with a therapist for a little over a month. Finally I found one that I feel comfortable talking to. I also appreciate the people at the front desk. They are pleasant and professional. Basically, I feel safe here."

"Therapist just called me from there. I wanted to talk to her about my son. She seemed to be more worried about me retracting my review. Not too much advice on what to do. I like them in the beginning. My last review was, That they were More word about money and not the patient. Now it seems like the more word about the reviews. Some of their other reviews are not good. You need to read them all. Some say how great they are, Some say they'll never go back, My son will never go back. It wasn't about the money, It wasn't about the insurance, It was about how he was treated there."

"Bad experience all the way around. In 5 months only able to complete 5 appointments because kept getting canceled at last minute. Once showed up to find door locked. Then arrived for daughter’s appointment to be told it had been canceled earlier that morning via text I never got. Then receptionist was rude because I was unhappy that I had gone out of my way for the second time to get my daughter there including canceling another appointment and was asking about a better way of contacting me so I would get messages. Yet when we miss one scheduled appointment because of confusion on our part, we immediately get a bill from office for 50 dollars along with form letter informing us of obligation and asking for our prompt attention. I work in health care, and this place is not patient centered. During middle of pandemic when other essential workers continued to work, they shut down twice for a total of four weeks offering only virtual which is not a great option for many people because someone in the office tested positive. What a ridiculous policy. Can you imagine what would have happened if ERs and ICUs shut down every time a positive case was reported in the ranks? That’s why we are all wearing masks and taking precautions. Total joke and shameful, especially at a time people needed mental health services more than ever. Talk about exploiting the pandemic in a county where the numbers have never been high. The therapist was fine, but the management of the office is beyond horrendous."

"Not sure how they have such a high rating. My son has been going there for about 3 years now. He has ADHD & autism. Over this time he has seen at least 6 different people. Most don't stay for more then a couple of months. Needless to say you can't build a relationship like that. The doctors stay about the same amount of time. When they even have one. Most of the time they don't. They use a nurse practitioner offsite to fill medications. Done by a zoom call. Even if your at the office. Most of the time the medication runs out days before the next appointment. He then has to go days without his medications. Personally I think the state should shut them down until they can be staffed properly. I would not recommend taking your children there."

"My therapist is excellent! She's not condescending, helps you to see things by asking the right questions. Has made a tremendous and positive impact in my life. I am a healthier and better person today because of her."