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Reliance Standard
1700 Market Street, Philadelphia, Pennsylvania, United States
About the Reliance Standard
Reliance Standard is an insurance agency located at 1700 Market Street in Philadelphia, Pennsylvania, United States. They provide a wide range of insurance products and services to individuals and businesses, including life insurance, disability insurance, and voluntary employee benefits. With a strong focus on customer service and personalized coverage options, Reliance Standard is dedicated to helping clients protect what matters most to them.
Photos of Reliance Standard
1700 Market St #1200, Philadelphia, PA 19103, United States
Opening hours of Reliance Standard
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
Day off
Sunday:
Day off
Reviews of Reliance Standard
"I’ve called and email multiples to contact my claim examiner. ANSWER THE PHONE, it’s your JOB"
"Issue I had was taken care of in a very good timely manner."
"Trying to get short term disability has been an absolute nightmare. First they asked for the same documents I’d already sent in, over a month after the claim was submitted, then they closed my claim saying I needed to submit an additional form from my doctor that they had never sent to me or told me was required before. They use the most vague terms possible when asking for more documentation. Trying to get through to someone on the phone is a process in and of itself, and once you do get someone, there is a language barrier. Terrible company."
"This company is causing me emotional distress I’m 9 months pregnant incapacitated they requested medical record they where given with details and proof of my condition I haven’t being paid for 5 weeks since claim was supposed to be submitted then they come and tell they trying to get me approved for 2 weeks and medical records missing when I was told I didn’t not need ongoing medical records there’s a lot of negligence and it’s just frustrating …."
"It has been a complete nightmare to get my short term disability and the process overall is ridiculous. I sent my application via fax twice and email twice… nothing was processed until I contacted customer service and spoke to Megean which she was the absolute best and processed my application via emailing her my documents directly. The frustrating part is the fact now that I actually have a claim number I was told I would have to wait an additional 15-30 days for anything to materialize. I have bills I need to pay. This overall process has caused enormous financial hardship on my family and I’m a single mother. I had requested to speak to a supervisor but to no avail. I wish I could use my AFLAC benefits because they are attentive and the turnaround time to process my claim is excellent and trustworthy. I am very disappointed with your company."
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