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Family Medicine At Greenhill
213 Greenhill Avenue, Wilmington, Delaware, United States
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About the Family Medicine At Greenhill
Family Medicine at Greenhill is a trusted healthcare institution located at 213 Greenhill Avenue in Wilmington, Delaware. Our dedicated team of doctors and medical professionals specialize in providing comprehensive and personalized care for patients of all ages. From routine check-ups to managing chronic conditions, we are committed to promoting the health and well-being of families in our community. Visit us today to experience quality healthcare in a warm and welcoming environment.
Photos of Family Medicine At Greenhill
213 Greenhill Ave Suite B, Wilmington, DE 19805, United States
Opening hours of Family Medicine At Greenhill
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 13:00
Sunday:
Closed
Reviews of Family Medicine At Greenhill
"Absolutely awful place. The old man nurse practitioner named Chris didn’t know anything about Prep and spend 30 minutes rambling about random patient stories instead of listening to me. Don’t come here. That man should retire and stop seeing patients."
"If I could give zero stars I would. Based just off Dr. Gill himself, he would receive 4 stars. He has been my doctor since I was 2 years old, I am now 37. I realized his staff was just extremely rude, unprofessional to the max and left in 2014. I had a health scare and wanted to speak the the literal only doctor that has ever shown concern and knowledge with what I’m dealing with, and his staff, namely Karla refuses to pass on a simple message for me. I will dig up his email address; and knowing Dr. Gill he will get this taken care of but his staff just makes me say “no thanks!” Please do not come here if you want to be blocked from speaking to a dr you have 30 years rapport with. It also took them THREE WEEKS just to tell me that I can’t speak to him, after calling daily to discuss my medical emergency."
"I’m only give it a one because I love my doctor. Do not go to this practice!!! The office staff is rude, they never answer their phone, the assistant gives wrong medical advice and I receive bills supposedly because I called 3 times in one month. But when I call my insurance company the office billed some other medical issue. I’ve left 5 messages for the billing for which I’ve yet to receive a call! Worst practice I’ve been with."
"For about 5 years I was seeing Amanda there who I loved, and her being such a great doctor is the reason I stayed because it was really clear things were very disorganized there. When she left to go to another practice, she left a very clear transition plan for another doc to take over, specifically regarding a prescription for ADHD meds. Less than a week after my last appointment they said I needed to come back to get my script renewed and they had me see Dr. Nguyen who was not the person I was supposed to see, nor that I wanted to see after a pretty bad experience during a walk in visit. I caught Dr. Nguyen in a lie regarding my script refill and my insurance, and then she back tracked on it and tried to avoid my questions by cutting me off and talking over me. At the end of the day , without reading any information that had been left for her, she was making a personal judgment about me and didn’t honor the original script. She was incredibly unprofessional, dishonest, dismissive, and just plain rude. The more I advocated for myself, the worse it got and I ended up hanging up on her. As a social worker , I know that in helping professions we are very aware there is always a power dynamic inherently present in the room, and it is our ethical responsibility to remove this us-them dynamic within the practice of providing any kind of care. I think Dr. Nguyen has an ego issue , and exploits that power dynamic when people are in need of quality medical care and in positions where they cannot turn other places . She’s very aware how difficult it is to get a PCP at this time, and she also knows that FMGH will not hold her accountable. I reached out via email and explained in depth my issues and concerns, after a week of not hearing anything I reached out again and after another week was given the equivalent of saying both Ivira pharmacy and myself were mistaken and Camille is back from maternity leave if I wanted to schedule another appointment . Because of the lack of organization , remorse, and accountability I would never feel safe going back to being a patient there and do not recommend anyone else does either. I couldn’t get an email back within a reasonable time , but I started getting bills mailed to me with “first class” stamped on the envelope despite it not even being put in the mail until after the due date. FMGH has both organizational issues , and also much larger moral and ethical issues regarding how they participate in exploitation and capitalism within their medical practice. I’m so glad I was able to find the practice my doctor went to and pick back up on a very high quality of care there."
"Absolutely do not recommend this office if you have an urgent need for medicine. The doc was great but they are never consistently the same doctor but the office has neglected my medical needs and REFUSED to do my prior authorization knowing I needed the medicine immediately! I called and spoke to Danisha ? And Charles, Danisha ? Told me it would take 3 days to get my prior authorization done which made zero sense as I have had plenty done in an hour ! When I called back later and spoke to her she told me exactly this “the girl who does them didn’t look at them today she will tomorrow” despite me calling at 830am urgently needing this prescription! Charles said he would try, they had two more hours before close and still did not attempt to help me get the medicine I need to get out of bed in morning. ABSOLUTELY REPULSED BY THIS DISGUSTING BEHAVIOR AND LACK OF CARE FOR THE PATIENTS FROM THE ENTIRE FEONT DESK STAFF ! Amanda Bostick left, everyone should transfer with her to avoid this bull !"
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