DoubleTree Resort by Hilton Hotel Lancaster 2400 Willow Street Pike, Lancaster, PA 17602

"Nice hotel a few miles south of Downtown Lancaster. Friendly staff who will go the extra mile to help you, especially Kirsten. Comfy beds. Breakfast had limited selections but good food - french toast and pancakes with real berries, made to order omlettes, and more. Yum. Keep in mind the two room suite, despite costing more, isn't significantly bigger than the regular rooms with two queens. It just means you have a sofa and a bed in separate rooms with a door in between so people have some privacy. Not necessarily worth paying more. There is supposedly some indoor water park on the second floor, but I, a single, male adult, did not use it. But I guess kids like it. If you're not using the pool, water park, or any other activities, it may not be worth the extra cost, unless you have the $200 Amex Hilton resort credit like I do. But if you have a family and want fun at the hotel, I guess it's a good deal."

"My family just wonderful stay! The staff was friendly, the room was super clean and my kids loved the pool. We will definitely be back"

"Beautiful hotel made for families. Rooms are spacious, super clean and updated. Pool is heated and includes a splash pad for little kids. You must have your key card to get in! Fitness center is immaculately maintained and includes a Peloton bike for those who are on the app. Freshly baked cookies are given to you upon arrival. Would highly recommend."

"My family and I checked in and went to our room. There was hair on both beds. I went to let the front desk know we would need a new room. They gave us a new room after a staff member went to check and make sure there wasn't any hair on the bed. Later that night when getting into bed, my child checked the pillows and one had at least 1 dozen hairs all over the pillow. I took it to the staff down stairs (very nice and accommodating) and she promptly handed me 2 new pillows in their cases. One out of the two had hair on them. By this time, I was so disgusted I had asked the staff to please send up clean sheets, pillow cases, and blankets. The cleaning staff at the hotel is not doing their job and changing the sheets. The cleanliness of the hotel is questionable. The front desk staff went above and beyond to try and correct the issues. They were also very nice."

"Nice looking hotel. The center convention area was really different and orig. Hotel was clean and they don't clean the room unless u want them too which I liked. Many places to eat and shop for food not very far. Starbucks was walking distance. Decent stay and would go back there if I go back to Lancaster."