Golden Sands by Vacasa

"This place needs some serious TLC. I can vouch for that. They tell you e-lock check-in is at 2 p.m. in the confirmation email, but when I called to complain about the lack of cleanliness, they told me it was due to me checking in early. Which I checked in at 2:03 p.m. at the front desk. I wish I could post the photos of the 4 inches of dust on the window ledge behind the curtains and the millions of handprints all over the glass that they just never cleaned. There is a wire for the TV in the bedroom right next to the door that leads to the dirty balcony that is just hanging. At one point it was taped to the wall in various spots. There is goldfish remnants in the bedroom with the bunk beds, and on the floor under and in between the pieces of couch. The bedroom with the bunk beds also barely has any light in it. I had to take the lamp from the living room and move it into there to give my kids some light. The bunk bed frame is loaded with dirty handprints. The transition piece that separates the kitchen and living room floor doesn't stay in place and is busted off. It was held on by 3m pieces that have clearly lost their stickiness. The tiolet is dirty, the coffee maker is just gross. I guess I'm going to have to empty the previous people's dishes out of the dishwasher. The carpeting needs vacuuming. Really wish I could get housekeeping to come clean more than the glass after I called to complain. Would still be open to that since it is still dirty and in desperate need of care. The walls are screaming for paint as they are so scuffed up ans chipped. Do not stay renters beware. beware."

"We had such an amazing time at the Golden Sands Condo!!! I can’t believe some of the bad reviews I was reading before we went. I guess all rooms are different, but ours was perfect! We were in 313, perfect for a family of 4. I had read a lot of reviews about the golden sands being dirty, but everything in the room was very clean! Fresh bag of towels, linens, toilet paper, paper towel, dish soap/sponges, laundry pods- while on the subject of laundry, we booked through Airbnb and in description we were thinking it didn’t have a washer/dryer but it actually had a really nice stacked washer/dryer tucked away in closet! It has a perfect ocean view (the whole wall and balcony is glass). It has a tiki bar restaurant and seating area with fast service and amazing drinks!!! We were shocked how delicious the food was! It also has a beach shop, ice cream shop, deli/bakery and arcade right off the patio area! It has a 1ft fenced in pool which my 3 and 5 year old spent most of their time at! There’s always an employee or security gaurd around somewhere for all your needs. We will for sure be going back next year!"

"My husband and I rented a condo at the Golden Sands through Vacasa in September 2022. As soon as we entered the condo I started bawling. This place was absolutely filthy. I'm not just talking about some crumbs and dust. Contacted Vacasa and all they wanted to do was give us $100 back for a cleaning fee. I was told that everything I was complaining about was cosmetic. I've attached pictures to this review so you can decide if this is a company you'd like to rent from when making your vacation plans."

"Arrived at my unit and it has never been cleaned , looks like a pig pen, Been 3 hrs with nowhere for my family to go and have received no help at all yet , just keep hearing sorry we will get it fixed but no calls and no one has showed up and it’s been over 3 hours , I guess this is what you get for 5000 dollars from vacasa They don’t seem to care , my first day of vacation ruined and looks like family will be sleeping in car or leaving and spending more money for a hotel for the night"