La-Z-Boy Furniture Galleries

"Sales person Erica Short and Designer Whitney Campbell made our purchase of two Brentwood PWR recliners a snap, a satisfying purchase experience for both of us. Very happy with the fabric selection to go with the arm cover of our sofa I had brought along. We came with the idea of purchasing just one chair for me until my husband announced that he too wanted to order one for himself. Erica explained in detail what to expect in the order and delivery process. Looking forward to delivery of chairs and seeing them in our living area."

"Friendly, helpful service. We felt very comfortable through the whole process. Mind, I had done a lot of research online, so I had narrowed down the options and just basically went in to sample the comfort levels on my short list. Didn't feel any pressure or hard-sell from the sales associates. They let us take our time. Great selection of items on the floor. La-Z-Boy still offers top quality furniture in a world where that has become increasingly rare. It may cost a little more than some other places, but their furniture lasts for decades."

"I was looking for a new couch & recliner at Lazy Boy Christiana during their year end sale when I noticed that they provided free design services. There are so many choices available & I was feeling a bit overwhelmed. I have a very small home & I was a little skeptical but I was assured that as long as I purchased furniture from Lazy Boy that there would be no additional charge. I worked with design lead Whitney who came to my home later that day & took measurements, & photos, & we talked. She then went back to her office to prepare several different design & furniture options as well as furniture placement options for my space based on our discussion. I met with her later that week & she was able to order everything I wanted at no additional cost to me as well as including the substantial year end store sale prices. Whitney was a great listener & she provided me with great design choices. Her design suggestions were exceptional & just what I wanted. She made everything effortless & fun. Thank you Whitney & Lazy Boy for providing this free service."

"Excellent service. We found exactly what we were looking for. Daley the designer was extremely helpful and helped us layout and design our new living room. We can’t say enough about her suggestions and help, it made the process so much easier. We highly recommended Lazyboy and their team!"

"We ordered a sofa with a Labor Day deal, and two days later we only realized the sofa we ordered was not fit for our living room, and it was a big mistake we made. So we went to meet the store manager at the Christiana store, and she kindly helped us get the refund. It was a smooth process, thanks to her. Managers like her will really hype the business. she really made our day. five stars to her!! 4 starts because : I think sales representatives should do a better job when explaining the return and refund polices to the customer at the store. La-z-Boy return and refund policies are not that flexible."