Raymour & Flanigan Furniture and Mattress Outlet

"Torrence was our dedicated salesperson and did an incredible job handling the details of our purchase, educating us on the various brands, helping us with layout, and ensuring that we were completely satisfied with our purchase. We bought a leather sectional for our family room and a Nectar king mattress and accessories. We easily spent over 5 hours, across 2 days and Torrence was patience and walked with us through every step of the process. We are longstanding customers of R&F, but this was our first time shopping the outlet store (Christiana). Based on our exceptional experience and Torrence’s outstanding customer service, we will definitely be back and refer our network of friends and family! Best regards, Daphne & Michael McRae"

"The first visit hunting for a chair, Torrence found us three possibilities. He was a great help. The next day i brought my very large and disabled brother to try them out--that day Aimee helped us since Torrence was not there. She was also very helpful and patient. We bought a chair!"

"Phenomenal experience in every way. I had the pleasure of working with Torrence who was extremely personable, knowledgeable and professional, making it a positive experience. I did a comfort test and was able to select the perfect mattress and a gorgeous couch. Torrence gave me the necessary resources for what I was looking for and allowed me the space to arrive at my decision. My furniture was delivered a few days later as stated and I’m overall euphoric about my purchase. Torrence is the guy! I’m one satisfied customer, I’ll be back for more."

"I bought my dinette set from them and went Labor Day weekend and bought my 3 piece living room set. No one pressured me. I was able to browse and look around till I made a decision. Nice selection to choose from!"

"Once I have a good experience with a brand, I'm likely to buy again and/or recommend it to family. This is how I feel about Raymour and Flanigan in general. Over the 20 years we've been married, we've purchased multiple pieces of furniture from this company. There have been home decor or furniture purchases from other stores as well. Still, the Raymour and Flanigan items continue to last, look newer, and are comfortable in our home. It had been 8 or 9 years since visiting one of their stores, and this was our first time deciding to check out an outlet center. There was a decent amount of stock, and the pieces weren't any kind of "scratch or dent" where you're receiving a discount. Not that I have against those kinds of stores—sometimes there's a decent find in them, but I was telling my husband as we walked in that I was hopeful to find it was worth our time. We agreed within the first few minutes that we'd stay and browse some more. We ended up purchasing a dining set from there. I would give the store five stars if they had more selections of bedroom furniture and if I didn't feel as if we had to go look for someone to help or try to catch their eye. We had a good customer service experience once we sought out someone, though. It was also quick, which I like because I tire out easily. No need to drag it out! Final thoughts are that the store was easy to navigate for anyone with physical limitations like myself and for those in a wheelchair. The store happens to be all on one level, the entrance was accessible, and all throughout enough width to comfortably move around the furniture displayed. The store was also clean and neat like any other Raymour and Flanigan store I have ever visited."