Diver Chevrolet Service

"The service department does not honor their word on pricing. When I dropped my vehicle for service, I asked if there were service specials and was told by two associates that I could get 10% off if I picked up my vehicle after 2PM. When I picked up at 3PM, the associate checking me out refused the discount and explained it doesn't work that way. Regardless of whether it works that way, everyone in the department should understand how it works and be on the same page, but she didn't even inquire with the other associates about what they told me, and they were both still present and 10 feet away. I could really care less about the 10%... but I do care that someone rudely and flatly refuses with no further inquiry after being told that two other associates told me otherwise. It's not common to do business that way and the vibe was completely lacking in basic courtesy. I don't intend to repeat business due to this interaction. You don't need to take a Chevy to a Chevy dealer for an expensive oil change just because it's a Chevy. I'll go out of my way to go to a garage that has values and courtesy. Shout out to the shuttle drivers though, who were super nice."

"Perfect! Everyone was so kind and service quick and explained everything."

"This was the fastest oil change I've ever received. My only issue with this location is, they don't except my car warranty and I'd love to get my car serviced here! They told me they've had issues collecting payment from my warranty company in the past, so they don't repair cars thru my particular warranty company due to that....yikes! Very disappointing! So, FYI, make sure you call them and ask if they except your warranty company before scheduling any major car repairs or learn the hard way like I did... upon arrival! Beware of this before assuming! Other then that, the customers service was good, building wasn't crowded, service was quick. Thank you guys #earthangelde"

"It was the first time getting service at Diver. I had a very nice experience purchasing from Diver used car lot and I had a very nice experience at the Service location. The location is easy to get to, well lit, labeled with easy to read signs. The Valet was polite and helpful. The service desk and cashier were polite and helpful. The waiting room was well kept, organized, clean and spread out seating. The receipt and inspection report were specific and easy to read, and I can plan ahead for the next recommended service without suprises or "gotcha" fees."