Shaffer's Service 16425 Coastal Highway, Lewes, DE 19958

"I went into the shop which is very easily accessible Rt 1 Northbound. Matthew was awesome in recommending a replacement seat for my friends bicycle who was down on vacation. Walmarts price was higher when we checked cause we didn’t think the item would be that reasonably priced. He provided excellent customer service from the time we walked in. Matthew was professional, knowledgeable and competent in recommending the replacement item. Even his co-worker checked the back, for him to see if the special size we needed, was in stock. My friend was back on the road by lunchtime and was so excited to be able to ride by Gordon’s Pond. Thanks Schaffer’s!! We will be back soon."

"Blowout tire while on vacation. Nathan and Regina were absolutely wonderful, staying late to help us get back on the road safely. Good price and excellent service. Thank you!!!!"

"I took a new bike that I assembled myself here for a safety check. The service was excellent and at a fair price. They took the time to explain everything they did to the bike as well. Very knowledgeable. Highly recommend for any tune up/safety check needs."

"Thank you!!! We were stuck for a tire repair and short on time and the guy here not only mounted and balanced the tire right away, they even stayed a few minutes after closing to do so. I have nothing but good to say! The price was great , too!!! Highly recommended and will absolutely return!"

"I’m in disbelief at how kind, courteous, and efficient Shaffer’s is. I woke up to a flat tire on Labor Day. With work the next day, I desperately called around. Everywhere was closed, with infinitely ringing phones or, those that did answer, were booked until the weekend. I called Shaffer’s and the man asked me how soon I could bring it in. 10 minutes later he was looking at my tire. And in another 10 minutes we were on the road. For the timeliness of the repair like that on a holiday like Labor Day… he could’ve charged me so much money. But he charged me such a reasonable, affordable price I was in even more disbelief. I thanked him profusely. Tipped even more. As a young woman, often mistaken as a teenager, it would’ve been so easy to take advantage of the situation. I am in awe at this experience. I cannot recommend Shaffer’s more highly. Getting a flat tire and needing a repair is never a good experience. But working with Shaffer’s honestly turned it all around."