lululemon 969 Baltimore Pike, Glen Mills, PA 19342

"My husband is retired NHL and because of this he gets a 25% sweat collective discount at Lululemon on every purchase. Every time we go in this store and are checking out, it’s a big argument for them to apply his discount. They argue with him, questioning what he is buying (whether for him or me), asking for multiple forms of ID, and act like he is lying (even with ID, login credentials). They are the rudest staff we have ever encountered locally. And this has happened multiple times in this store. We will now ONLY purchase online or at King of Prussia, where there are no problems."

"“Andrea the manager” is the absolute rudest person I’ve ever encountered in my life, not just in customer service. I was trying on a pair of leggings and when I asked for a bigger size she insinuated that I’m overweight and shouldn’t be shopping here. Being called fat by anyone in public, LET ALONE by a store manager is one of the most despicable experiences I can name off the top of my head."

"I went into the store for a simple exchange and the attitude with which I was approached was atrocious. The older lady with blonde hair who might I add is the store manager, Andrea, was incredibly rude. She stared at me as I browsed through clothes. It was clear she was questioning my motives. In addition she would not answer my questions in full and was extremely combative and defensive. I work in customer service and would never talk to someone in the manner she did. When I asked her for her name and greeted her goodbye she angrily stated she was the store manager. Will not be going back and I suggest the same."

"Mixed experiences every time. If you are greeted, checked-out or helped by one of the younger team members they are helpful, attentive and accommodating. However if you encounter one of the older ladies that work here, good luck with getting any help or feeling welcome. They are rude and instead of taking returns on products that are clearly defective they give you a hard time and are nasty about it. Lululemon get rid of these senior citizens…nothing against old people but a whole lot against people that act entitled and stuck up."