Vetco Total Care Animal Hospital

"I have been here a few times for my kitten and never had an issue, but today was a nightmare! I had an appointment at 9:30 am I got there a few minutes early and they sat us in an exam room. That was the last time anyone spoke to me. I spent an hour waiting to be seen while a completely unhinged woman in the waiting room was yelling at her credit card company for the full hour. People walked by my room so many times and ignored us, but checked in with the customer with the credit card issue multiple times. Finally at 10:30 I had enough and walked out. So unprofessional and inconsiderate!"

"I adopted a cat and brought him to the clinic to be tested for ringworm before introducing him to my home cat almost two weeks ago. I still haven’t gotten the results back. I was told to keep the two cats separate to avoid my home cat from any spread. I brought them in both to an appointment in separate carriers and kept them away from each other for vaccinations and the vet without having the results back just let both cats out of their carriers allowing them to introduce to each other. They literally had me pay them almost $300 for nothing."

"Everyone that helped me was so so kind and informative. They were extremely respectful when treating/handling my cat and were very straightforward about questions and pricing!"

"EDIT: THEY CONTAININATED THE SAMPLES AND DID NOT INFORM ME. THEY CHOSE TO REMAIN SILENT ABOUT BAD PRACTICES AND ALLOWED MY DOG TO BE IN PAIN FOR WEEKS RATHER THEN OWN UP TO THEIR MISTAKES. I took my dog here to get her checked for a UTI and to get her antibiotics. I paid quiet a bit of money for the visit along with a urine test. It has been 2 weeks, and despite calls they can not give me her test results or antibiotics. I just moved to the area and I do not have a regular vet to fall back on. Apart from an emergency vet this was my only option. Amazingly her uti didn't magically go away without antibiotics. She has been in pain for all this time all because they couldn't get back to me. If you value your dogs health do not come here."

"Had a great experience taking my shih tzu Lola there for a UTI. The tech and vet were both lovely, making sure lola was calm during the exam. I received everything I needed for her treatment and will return for future care."