JCPenney Salon

"I had been trying to call for an appointment for nearly 2 months. Left voicemails, never got a call back, no one ever answered. Finally got a call back at 11:30am, but missed it because I was at work. I was told to come in at 5pm via voicemail... I returned the call at 2pm, left a message confirming the appointment. Showed up at 5pm, and the salon was empty. I called out for somebody for about 10 minutes before I was told by a worker (on the sales floor, not in the salon) that all of the salon workers left around 3pm. I've been going to this salon for over a decade, and will never return after this insane game of cat & mouse, only to be ghosted when I finally made an appointment."

"I can't thank Chanel enough. She was amazing from moment I sat in chair from the moment I walked out. Very nice , personable, and overall amazing at her job. Its never easy having to go to get your hair done by someone you dont know bc youre always unsure if they will do what you want. But she was on point and made,my experience worth every penny spend. I deff recommend her to anyone and im never one to put others in a position to make them uncomfortable or feel uneasy. Thank you again!!! JC Penny hair salon is very luck to have her as a team member."

"Going into the New Year, I decided to make a bold change. I went from a very deep dark brown, and super tight curly hair, to a high and low light blonde and pressed bone straight. I consulted with stylist Chanelle for the look I wanted, and she confidently took on the challenge. She talked me through everything she did and products she used and was sure to use protect the integrity of my hairs overall condition. During my longer process I had the chance to observe stylist doing all type of hair styles on all hair types and on a diverse clientele. I 100% recommend choosing the instyle salon at JCPENNEY prices corner!!!!!"

"The girl was super nice and it was very affordable.. but I got home and my husband pointed out that it was totally uneven in the back. She missed big chunks. All I was wanted was my hair cut straight across."