Crystal nails & spa 1539 New London Road, Landenberg, PA 19350

"Horrible horrible nail job. I’ve tried numerous times because this place is close to where I live. I’ve had a regular nail polish manicure, gel manicures and now dip manicure along with pedicures. They use very cheap products which result in my dip manicure breaking within two days (2 nails broke). I went back got them fixed and that week every nail cracked and all the top coat was peeling off. I’ve gotten several gel manicures where a few days later the color changes from its original because the cheap polish changes from washing your hands. I hate to bash a small business but I won’t go back and I highly recommend you don’t go there."

"I rarely get my nails as I do them myself with a gel kit, so i’m a little particular. I have been here twice for a gel mani and have left happy both times! Both the gentlemen and lady are very careful and always make sure the shape is even."

"If I could give 0 stars I would. I had the worst experience of my LIFE after this salon was recommended to me by my mom and best friend. I grew up in the area & moved away, but was back in town for the Thanksgiving holiday. I called around 4pm on Wednesday before Thanksgiving and they told me I could come at 5:30 for a dip manicure. At 4:30, the salon called back and asked me to come ASAP as there were cancellations. When I arrived, I was the only customer and there were two employees. I asked for a french manicure with a gel burgundy tip and was assured it was no problem. A male nail tech took off my old polish, and wrapped my nails, then a female took over with dipping and applying the tips I asked for. The tips were all extremely asymmetrical and of varying thickness. Before I even said anything, the nail tech started over 3-4 times, taking off the tips with alcohol each time. After nearly 90 minutes, I asked for just solid burgundy, but she insisted on trying again. This attempt was worse. I was intentional about remaining polite, but it wasn't what I had asked for. At this point 3 other appointments had walked in and the two techs were bouncing between the 4 of us, taking turns ignoring each paying customer for 15 to 20 minutes at a time. After the 3rd attempt to fix my nails the female nail tech stormed away without saying anything to me. She spoke to the male (not in english) obviously frustrated with me and the situation. I then sat with no one helping me and the WORST nails I had ever seen. After nearly an hour of sitting, the male tech came back and wrapped my nails to start completely over. I picked a solid burgundy and it turned out fine after THREE HOURS. I was there from 4:45-8pm on thanksgiving eve and still charged full price. When I was told the total I said "I have been sitting here for 3 hours" and in return a message on google translate was showed to me on the techs phone that said "you asked for a hand drawn design. every artist different. happy thanksgiving day!" He gave me a $5 off coupon for next time. It was truly the worst customer service experience of my life and I was so upset that I had family at home waiting for me for 2 hours. If you can't do a french tip just tell the customers. I would have gotten a solid color from the start. The final product was okay, but not the shape I like. I was too exhausted to ask for anything to be fixed & just wanted to leave. Will never go back or recommend."

"My new salon!! I am so happy I wanted to stay close today! The spa pedicure I received today was nothing short of perfect! From the mask for my legs and feet to the hot stone finish. My skin feels amazing and has a very nice light scent! My massage chair was put on for me whereas other salons I’m left trying to figure it out for myself. Very friendly staff and clean salon! Love love love!!"