Goodwill Retail Store and Donation Center

"Now they've recently jacked their prices ($5.09 cheapest price for a used T-shirt) and are now too cheap to give you a bag. CEOs must have given themselves a raise. It's officially cheaper to buy new from Walmart and they even give you a bag to take your stuff home in. Still won't open dressing rooms in a clothing store. They make you disrobe and try stuff on out in the open. Ridiculous. This store is pretty nice and the employees have always been friendly. But recently, somebody has lost their mind while pricing some of the men's shoes. Many are fairly priced, but quite a few are marked for $25-30-40 and they didn't even have insoles. I saw one pair with no laces and no insoles for $25 and there was nothing special about them. Another pair had no insoles and the soles of the shoes were separating. They were even putting stickers over top of stickers. Out of curiosity I peeled them back to see what they were before. The shoes were originally priced at $7.50, raised to $12 something (okay, fair enough), and then marked up a 3rd time to $25. Somebody needs to lay down the crack pipe before starting their shift. By the time you buy insoles for them, you could darn near get a brand new pair. If this continues to be the trend, they will lose some more stars, but if it remains just a handful of poorly priced items, I can still recommend them overall. Most items, especially women's clothing is fairly priced because they have so much of it. I am disappointed that they don't have their once a month sales anymore. We don't go nearly as often anymore and don't spend as much with GW as we used to."

"Employee cursing and venting about how bad the other locations are. My autistic child needed to leave because of the language. You guys are totally getting out of control. Stop hiring high school age employees if your managers can't manage them. Left this review over a month ago and the company does not even respond to there bad reviews. This shows you how much goodwill cares."

"I frequent this location several times a month. There are good finds, and the staff always seems to be stocking more treasures. However, bad customer service is something I can not tolerate. While shopping today, I encountered Stephanie, one of the staff people. She called me out of my name, and when I approached her about it and let her know I was offended, she mocked me."

"Needless High prices on products I could get cheaper and brand new at retail stores, I thought goodwill was supposed to be affordable? This store is the only Goodwill that's this way."

"This store used to be great, now since covid they have gotten rid of all tag sales and discounts and the prices are just insane. 40 bucks for a worn pair of shoes that cost 30 new? Target items priced more than the original MSRP etc. I am guessing it's the district manager doing it because the one in Easton, and Cambridge are the same way. Insane pricing. It's cheaper to go to the under armour outlet and buy new than it is to buy used. Lost this customer."