Walgreens,

2470 Dupont Parkway, Middletown, DE 19709

"Worst Walgreens ever. The management is out of their minds on a power trip. I’ve never gone to a store and felt so little. Horrible workers and just all around not a friendly environment , especially if you cross them and don’t even know you did. Worst experience."

"STAY AWAY TO SAVE LIVES!! This particular Pharmacy staff is absolutely untrained, unprofessional, high risk, and unbothered! They have a SERIOUS problem with filing scripts accurately, lying to their customers, and not holding themselves accountable! They make their mistakes the patients or the doctors problem! They pretend to be helpful then lie to your face. They’ve filled my sons scripts under my husbands name and completely cancel or not even fill my husbands scripts! My husband has waited over a month now for two serious medications (blood pressure medication and mental health medication). When I call to correct them filling my sons scripts under my husbands name, they tried to tell me I needed to get new scripts & tried to blame the doctor for not using a suffix with their name (Sr., Jr., III, etc) KNOWING full well it’s THEIR responsibility and the Pharmacists responsibility to ensure that the date of birth is used when filing prescriptions! Being a registered medical assistant myself, I KNOW that this is a SERIOUS PROBLEM and SERIOUS MALPRACTICE! It can be VERY DANGEROUS; even LIFE THREATENING, for patients to receive someone else’s prescription! It’s also illegal; which they should also know but, they won’t even acknowledge they made a mistake! If they had just acknowledged what they did and apologized, I would have let it go as an isolated event. However, since they didn’t/wouldn’t apologize nor regard their serious mistake, I find that VERY alarming and am taking this incident further! To top this off, I’ve seen them turn their elderly patients/customers away (while not even busy) denying them the option to wait for their prescription to be filled while there; forcing their elderly patients to come back out later in the day, near closing time, or telling them next day! They’re also very judgemental & discriminatory towards patients regarding certain medications they may be prescribed. They’re completely irresponsible, ignorant, and ridiculous! Though this pharmacy seems to be the only one open during the weekends, it’s best you try to ensure that your prescriptions be filled during the week, if you can, and transfer to or find a TRAINED & TRUSTWORTHY Pharmacy ELSEWHERE!"

"Need to put this out there for people to be aware.Back in I believe April it's been so long I forgot but I dropped off a prescription for muscle relaxer. I never was notified it was ready and since it was a workers comp claim had to go to concentra that prescribed another and filled one on site. This past Saturday dropped off a prescription for pain killer and gave my workers comp prescription card at same time. The automated phones system said Saturday, Sunday and Monday still working on it today said no prescription on file. I was on hold for 43 minutes hung up at 8 pm. Started a online chat with Walgreens customer service and they said it wasn't filled because of insurance they new it was supposed to be workers comp. I am going to file a complaint with Attorney General office in case something shady is going on. But completely done with Walgreens."

"Can’t seem to get my prescription filled. Sent in by the Dr on Thursday . Talked to Mark on Friday and was told it would be ready later in the afternoon. Went in on Sunday and was told it still wasn’t ready. I will be switching over pharmacies. I can’t keep driving over the bridge for a prescription that isn’t ready.."

"Your Covid and Flu process is horrible. Appt for 10:15. Waited in line until 11am. You need to have more staff and a much more efficient process. Failure of management."