Wow Family Entertainment 850 Hartford Turnpike, Waterford, CT 06385

"Half the games are down. The air hockey (puck doesn't slide) is awful. Some games are out of tickets and prize machine doesn't work. I called the number. NO CALL BACK! DONT WASTE YOUR TIME AND MONEY! DISAPPOINTED KIDS"

"It's was a beautiful midday afternoon when I arrived to this "arcade" to create a name for myself as The Best Aunt Ever. I hit it big with winning the bonus on the wheel spinner and won so many tickets we lost count but alas those dreams were crushed when I went to go get the prize, and solidify my RIGHTFUL title, and the prize machine was broken. I called the number located on the prize machine multiple times but to no avail there was no answer on the other line and I was left as an embarrassment to the kids."

"Played some games. I love the Mario Cart and the Skeet Ball and Basketball . Pinball was my favorite!!"

"My son loves to go here but half the time we go, the change machines don't work and none of the stores surrounding the arcade are willing to hand out change. Also, we spend alot of money here to have 1/4 of the machines not work properly or not dispense the right amount if tickets. It's hard to tell an autistic child we can't play a machine because it's broken or get a prize because the ticket machine isn't working or that the there are no basketball's or skeetballs to play the games."

"We were bored and decided to play at the arcade. The games remind me of Dave and Busters games. Unfortunately, my kid tries to play the games that give tickets. Not like back in the day where it was about the game and no tickets. The bad part about playing games for tickets is that you want a reward at the end . You play all these games, and then the ticket munch is not taking tickets, and your reward now becomes all these tickets. Bummer for your kid."