ProHealth Physicians, Vandana Sacheti, MD

"The receptionist is very rude. There are I believe two of them. I am talking about the older receptionist. I have been going to this place for a long time. Since, they have this new receptionist I hate to call the office. Everytime I talk to her she is terribly rude to me."

"I been going here since i was a little girl & now i bring me daughter here. I love the office very friendly & clean."

"It is very tough to reach the on call nurse or doctor during weekends. I waited in the line for an hour but no luck. My child has fever and I am so worried. I had a great experience with Rocky hill pediatrics. Due to long distance it didn’t work out."

"We love both Doctors. Both our kids have been treated by them since birth. Staff is amazing as well. Since last 2 years or so getting an appointment has become horrible with almost 20 mins in wait time on call to talk to a person. Hope they can fix it."

"Doctors are great and very helpful, but good luck trying to get an appointment for a sick child. Wait times longer than 20 minutes! Also beware if you select option 1 that goes to central scheduling line who have no clue as to the urgency of the request to meet the doctor. They try to find you appointments that are an hour drive away. Previously when you called the practice it would go straight to the practice office who were always willing to work with you to get the child in - but with this centralised scheduling, efficiency and cost take out measures the patient experience is really bad now. Not sure if it is the Practice fault or just some corporate nonsense from Prohealth physicians overall - but if this persists we might be forced to search for some other practice. The staff at the practice are really good, but corporate pooling of appointments is just bad."