Bedford Chrysler Dodge Jeep Ram

"Giuseppe greeted me in a professional and friendly manner. I leased 2 cars, which I thought was going to be a hassle. Giuseppe made this transaction go much more smoothly then I thought possible. If he is an example of the salespeople at Bedford Jeep they have a friendly and knowledgeable staff."

"Giuseppe, Anthony, and the entire team at BCDJR couldn’t have treated us any better. We are so thrilled to have used them and will be customers for life! Thank you for making us feel so comfortable throughout the entire process. The gold standard in car buying and the way it should be…"

"We have a major problem with our Dodge RAM purchased here. It took months just to diagnose the problem. The Power Pack is defective, so the battery does not stayed charged, and it's unpredictable when it will fail. We use it for business, thus, we need good service and follow up. While the routine service here, such as oil change and wheel alignment is fine, the follow up for the essential part we need for our truck has been very disappointing. We have been waiting months for a resolution, making numerous phone calls to the dealer. Oftentimes we were promised a return phone call with an update on the status of obtaining the part, but most of the time we had to do the calling. A customer should not have to work so hard to get answers and, as a business owner, how do I run the business if I don't have a truck that operates reliably? We now have an offer from the dealer for a replacement loaner vehicle (although we are still waiting on this). But if the dealer knew they had problems obtaining certain Stellantis parts, why did they not make that offer earlier? Why make us wait months and go through a lot of aggravation? Management is asleep at the switch here. We don't feel like valued customers."

"The customer service there is great! Mike was knowledgeable and helpful in finding my dream car! He was able to find everything I asked for and more! Without even coming to the dealership to look for a car Mike took care of everything! At the dealership Mike and Alden were friendly helpful and knowledgeable when it came to getting everything on to paper! We left excited and happy for not only my dream jeep wrangler but for the fast and efficient time it took to take her home! Would recommend to everyone! -Leanna and Donna Capetillo"

"The staff were very friendly and my sales person was very knowledgeable. Overall I had a great experience. They made me feel welcomed and was patient with my needs - I had a lot of questions. Not overly pushy like I have had in the past. They let me leave to think about it and I followed up afterwards. It felt good and no pressure. John Fles was my sales person. Tell him Dante sent you. He will likely laugh lol but really good guy. One of the better sales people I have met."