Connecticut Retina Macula Specialist - Richard Scartozzi, MD, FACS, FICS, FAAO, CPI 166 Waterbury Road, Prospect, CT 06712

"Go somewhere else. There's been times I've literally put off making an appointments or rescheduled just because of this office and doctor Scartozzi. The doctor is cold and brief. The whole visit is so uncomfortable from start to finish. Maybe I don't fit the right demographics? His "assistant" Heather, which I don't even know what her credentials are....she's not a registered nurse or LPN. Maybe a medical assistant is working outside her scope of practice, handling meds and assisting with procedures such as eye injections when she shouldn't be. As an RN I have never seen such disregard for patients. They are both so rude. Said things like "I can't hold your eye open for you" in a rude tone. Seriously they should hire real professionals. He spends all of 30 seconds with you and doesn't care that I'm a single mom and it's not easy finding a day where I can just not do anything and miss work, it's also hard for me to find someone to drive me home. They don't care that getting an injection into your eye is scary no matter how many times you've done it. It's disorienting and puts you out of commission for the rest of the day. Do yourself a favor and find a doctor that actually cares and who hires compassionate competent staff. I think I should file a formal complaint 1.) I am not sure how many of those injections I actually needed, 33 stable vision from all my other eye visits. I can't wait for a second opinion and there needs to be a review regarding Heather working outside her scope of practice. My last visit I was unable to attend due to weather and was reassured it was absolutely fine! I even said "are you sure I don't want to get in trouble?" She replied yes of course and was so understanding and kind to me (it obviously wasn't Heather because she doesn't have a kind bone in her body, I am sure she is the one who encouraged the letter) I was thrown out of the practice with something that said "the doctor patient relationship has deteriorated to a level that cannot be continued" Ha!!! What doctor patient relationship? I bet he doesn't even remember what I look like, or who I am. He's a horrible person who only cares about his bottom line. I can't wait to go to another provider! I'm actually relieved I never have to step foot into that place where I was made to feel uncomfortable, treated terribly and was too afraid to make appointments because of the treatment. I literally would go to make appointments and get anxiety. Thank you, sometimes things happen for a reason and now with this door closed I can find a beautiful window to a kind caring retina specialist!"

"I see no one has yet left a review for this person. I can only guess that his patients stand by the old adage: If you don't have anything nice to say, don't say anything at all. I, however, do not believe in this and so, I shall send out a resounding warning to anyone who is even considering seeing this physician. I had only one appt. with him, all of ten minutes in which, after a cursory exam, he informed me my vision was permanently damaged. He did so with all the compassion one might show to a baked potato. Then, while sitting with his back to me and writing notes, informed me there was no treatment, no way to stop it or cure it...NEXT! I informed him that the impact on my vision was such that I could not longer read normal print without a magnifying glass...I have a large blind spot to one eye and it blurs my small vision. I am a nurse who can not read, can not do close assessment so, therefore can not really be a nurse now can I? My other physicians agreed and we applied for disability. This colossal fool tells disability that I can work. Really? How about he hire me to take care of his loved ones and see how confident he is as I attempt to read medication records and such with my magnifying glass and pray I get it right. Did he even HEAR me at all? I am kinda figuring no since he pretty much disregarded me completely as there was no money to be made off of me. So, I found a new retinologist who actually cares about me. She has put me through an extensive battery of tests to see why this happening to my vision as the dx. that Dr. Scartozzi came up with was wrong. Imagine that?! If you care about your vision, stay away from this practice. I have never met a physician with such indifference and total lack of compassion for the patient. In one sentence he told me that my career was over and my life forever changed....and he did with all the tact and compassion of a lego stuck under your foot. No thanks."