Firestone Complete Auto Care

"This is the best place to get your car worked on. The staff does a great job! Eddie the manager is fantastic. They always do awesome work and their prices are very fair! We only go to Firestone and have been a loyal customer for years!"

"Brought my car in for an alignment, they said it needed new ball joints and they were unable to repair. I'll try bringing it somewhere else where they can loosen the rusted part... ***Revised 1/31/24 So now I bring my same car to another shop for the wheel alignment on 1/31/24. The shop was highly recommended and it was a great experience. The shop did the wheel alignment in 40 minutes and I was charged $150. The car didn't need the ball joints and tie rod ends which Firestone had told me were needed in order to perform the alignment. Firestone wanted approximately $2000 for unnecessary repairs plus the alignment fee. I spoke to the manager at the wonderful repair shop that performed the alignment and asked if the technician had any comments or difficulties performing the repair and he said No, not at all. I'll be bringing my cars to the Tire Guys in Selden from now on."

"They gave me an appointment for the next day. Understood the issues I had. Diagnosed the problem got back to me in a very timely manner. Ordered parts and I was able to pick upmy car same. Friendly and accommodating."

"There just aren't enough positive adjectives to use to describe the wonderful service we received at Firestone in Port Jefferson Station. Thanks to Eddie and all the staff for always going above and beyond to accommodate us. A special thanks to Paul for being AWESOME!"

"I saw that boy from the street lifting tires. He was working hard and sweating fully. Mike was glistening like a beautiful new born baby. I knew I had to get an appointment quick. I met up with the guy in the front who smelt of sweet cheetos and Baha Blast. I made my appointment even though sadly Mike wasn't going to be able to fit me in. We couldn't fit me in that day atleast. So I set a date for the two of us as I anxiously waited. To fit me in. The next day finally came and I was gonna get to see my Mike again. I got ready after looking through his Facebook profile for the 10th time that day. I made sure to book a good long and hard day for my Mike. I was gonna watch him climb all over my big truck using his strong hands to fix me up right. When I saw Mike walk into the shop early that morning I was overwhelmed. My appointment wasn't until 3pm, but I could hardly wait. After spending the day watching Mike some more, I knew he was the right man for me, my truck. My name was called and my heart dropped, this was going to be the beginning of our moment. Through the doors walked this confident sturdy man. A warm breeze swepted in through the door behind him filling the neat and cool showroom with the smell of sweat, lilack, and motor oil. My heart raced as I was caught unprepared for the service that was yet to come. 180lb of man walked up to me and confidently asked me "your keys", with an out stretched meaty hand. I buckled, then I choked. I struggled to find the right words. For lack of anything better or for fear of ruining this heavenly moment I only said ok and feebishly handed over my keys. I battled not to say more and held my praise until the work was complete. As he turned around and walked away I wanted to give him 5 stars just for that. I sat there in the shop window like a boy looking into a candy store. I found myself gulping saliva in my mouth while he was pulling my truck in. As he began to work, so did my chest. This big strong sturdy confident man was putting his hands on my truck in a way that said he knew exactly what he was doing. As he gripped his wrench and grunted over my axel I could barely contain my pleasure knowing he was hard, working real hard. A little audible chirp granted me the attention of Chester cheto at the front desk reminding me I had to mind my matters. Sadly before I knew it, our time together was at an end. He serviced me Thoroughly, and completely ran me through. The work. My experience was phenomenal with Mike and his company. Would recommend."