Candlewood Valley Motors

"Horrible service from the lady that worked there went to have a service done and she refused to put the part back in my vehicle and made ME do it . How am I paying you for a service and you don’t even complete it you make the customer do it . On top of that she said “you don’t need to come here” I said surely I don’t and won’t ever be coming back . She could have handles the situation better especially since all the mechanics were sitting there and watching her horrible customer service . DO NOT RECOMMEND WHAT SO EVER !"

"Candlewood Valley Motors provided reliable, fast service when I was visiting the area, I highly recommend them. I had my car towed there on a Friday afternoon and they managed to fix it for a more than fair price on that day so I was able to drive home on Sunday."

"Needed a flatbed tow to bring my BMW to the dealer for repair. Candlewood Valley has helped me before and this time the service experience was great as always. The driver/technician Joe was exceptionally competent, personable, and had a great sense of humor to boot! Could not possibly have been more satisfied. Deeply appreciated!"

"Had them tow my truck there for service after it broke down on me. Tow guy was very helpful and was there fast. The service work was done before they said it would all at a fair price. Try these guys out you won't be disappointed. Thanks again for all the help. Truck still running great"

"Same as the other 1 star reviewers. There is no zero star option. I completely agree with them. I don't usually do reviews but people need to be aware of this one. Same as the others, I called AAA for a tow and these guys got the call. I was told 90 minutes. 90 minutes turned into 19 hours. Horrible. No one at the office would give me any answers just that they would check and then i would never hear back. Rude every time we spoke. Finally after a full day of waiting for the tow they picked up the car. A one hour trip to the garage took 3 because they needed to stop for lunch on the way while dragging my car extra miles. Which, when they told me the drivers location, was miles off any route any normal driver would have taken. When they got to the garage the tow driver gave the garage attitude about where to park it and threatened my garage that they would just drop it in the middle of the street because they were working since 6am. Unacceptable. If they don't want to do it they should just say that. 19 hours for a tow is not ok when you quote 90 minutes. Many other garages would have been happy for the business as is my usual experience. This garage however, not so much. Use with caution."