Advance Auto Parts 161 West Hills Road, Huntington Station, NY 11746

"Lousy customer service. I'm from Iowa. A bolt fell off my caliper before we were to leave for home. So I needed tools as well. I bought wrenches and a C clamp. Then noticed a harbor freight on the way back to the hotel. Bought tools for half the price. Advanced wouldn't take their tools back for a refund. Even after they had given me the wrong part and I had to use an Uber to drive round trip back to their store for the correct part. I'd say I'd never shop here again, but since I'm from Iowa, that's redundant. Thanks for helping out stranded tourists lady. (To the owner: I was able to return these items in Iowa. I understand that people may sometimes buy tools, use them, then try to return them. Especially in New York. But I tried to return them about ten minutes after purchase because the harbor freight was two minutes away. I was told no. Then when I had to take an Uber back because the rear caliper bolts were a different size than the front, $40 round trip, and I was never asked rear or front, I asked to talk to the manager about the return of the tools. She came out and without any communication or questions, just stood in front of me and stated, 'we don't give returns on tools, I saw you pick them out'. No questions about my situation or anything. But they knew I wasn't from there. For the record, I have $10k in tools at home. None with me. So I wanted to spend as little in tools as possible)"

"I got attitude from a woman at the register. I came in to buy a battery. After a couple of questions she handed me a small one. It was not what I was looking for. When I asked about it she gave me an attitude over an answer I gave her to one of the questions. I apologized for the misunderstanding and left. I went to Autozone down the road and got a battery from there instead. Side note: the Autozone employee that helped me was busy and friendly."

"Very nice prices and good people willing to work with honest people. I rarely give five stars but the store was clean organized and great service with fast intentions!!"

"Junior and Shawn were incredible! They helped me get the parts I needed for my truck at the best price. They really took the time to help me and are an asset to that store! I don't know what they make but they should get paid more bc they were completely knowledgeable and great to work with! I would definitly return there just bc of them!!!"