O'Reilly Auto Parts

"I called because I heard great things about O'Reilly's.But when I called for a replacement battery for a newer Subaru,The young man told me that it has to be replaced by a professional and that it was very difficult.I thought you guys were professional? I'm pretty sure he just didn't want to do it because it was cold outside....I'm sure the regional managers love to hear that..."

"Competency is pretty hard to find these days, it seems, but not here! These guys know their stuff. I'm a machinist, but I'm no mechanic. The manager, Chris, did an excellent job running diagnostic tests and pinpointing the issue, after my headlights died on the highway on the way home. Obviously I thought my battery was dying, but they tested everything, and it turned out to be a loose connection on one headlight and the other had just burned out by coincidence. A really odd circumstance, but instead of just testing the battery and throwing his hands up, Chris tested the entire fuse box, then when they appeared good, he dug into the headlights (which are not easily accessed) and tested the physical connections. All of this extra labor and troubleshooting, free of charge mind you. He and the younger guy with him saved me a ton of time, money, and stress of bringing it to the dealership."

"Again this store came through with fervent quality customer service. Chris the manager as well as his counter person Chris came through again going above and way beyond in helping with some mechanical problems. I recommend this store and it's team. Thank you again."

"I was helping a woman and child with a dead battery, although I did get he started she was hesitant to drive to the Dayville store, a quick call to the store and they were happy to drive out and install a battery for her, way to go above and beyond customer service……"

"Absolutely amazing! My car died down the road and I was able to call to make sure they had my battery in stock, got up to the store and Billy (bill) was more than happy to help me replace it!! It took less than 20mins, hats with a "complex" battery (computers words) Thank you sooo much!!"