Waterbury Auto Salvage Inc

"Great place good price very helpful and working with them for years"

"Great service and fast turn around! Super nice owner. Thank you!"

"Took longer then expected to get my used engine. They claimed it was because the one that was to be delivered had some holes in it, so I thought it was nice of them to wait for a replacement to come in for me even though they never contacted me to inform me of what was going on. I found out myself by calling to see what was up. Then when I paid my mechanic to put in the used engine that I bought from this place... It was bad. And yes it did come with a warranty but I would have to pay my mechanic all over again to remove the engine and reinstall the new one again and I couldn't afford to do that so I just got fed up and junked it."

"The worst scarp yard I have ever dealt with. I could put a 20 paragraph review of every way they have screwed up since I first called them last Friday (today is Monday), but the short and long of it is that they told me they had the part I need when I first called them, on Friday morning. They told me they would call me right back when they removed the part. They did not call back for the rest of business day on Friday. I talked to them Saturday, first thing in the AM, they say "We'll have the part delivered today to your mechanic." They didn't deliver the part. I call them today (Monday) to see when they will deliver it and the guys says "I'll let you know tomorrow (Tuesday) IF we can even pull the part for you". Huh? I'm not sure how they stay in business seeing as how they're notoriously bad at what they do. But I have a few guesses on what they may do to stay afloat. If you're thinking about doing business with them, don't. Take a second to notice that all the bad Google reviews are very detailed in how awful this company is but all the 5 Star reviews reviews don't have anything written under them--obviously fake/astro-turfed. Check their Yelp-- all 1-star reviews (20+ of them). I cancelled my order with them, but they're so shady, I regret giving my credit card over the phone. I'll be watching my bank account very closely for the near future. These guys are a joke. If you gave this business to 5 middle school children I think they could run it better. I only give one star because I can't give fewer."

"DO NOT EVER CALL FOR SALVAGE. There is one star here for the employee with whom I spoke with last night who was informative and pleasant and that is the ONLY reason. As stated, I called last night and was given a quote for picking up 2 salvage vehicles approx. 8 miles away. Gentleman was very pleasant and I was told they would take them and given a price of $175 for each. I asked if they would pick up and was told yes. I was then told to make sure I had the titles for both vehicles for when they arrived to pick them up. I said okay, let me be sure that I do and after work, went home to check. I found both titles, and called back a few moments ago to schedule pick up. This morning a very unpleasant and rude gentleman by the name of "Peter" answered the phone and bluntly states "I don't want them. I am not taking them" Sorry not sorry basically. I can appreciate that possibility that the employee i spoke with yesterday authorized something "Pete" clearly didn't approve of HOWEVER... BAD BUSINESS to make the customer feel like they did something wrong in this situation, not to mention starting off the conversation by telling them that they "didn't call here" in the first place. My phone log begs to differ. Bottom line = untrustworthy / get whatever they say in writing."