Dunkin' 2000 Merritt Parkway, Greenwich, CT 06831

"Bad location, bad service, bad food. More expensive than a regular dunks. 2 Food items were “fresh” and took forever but it were cold and wet and inedible when opened. I got 2 drinks and they tasted like they were made from bad ingredients or something. They don’t offer the drinks that they do from regular location so my first 3 choices weren’t even offered. They make you check out on this screen now and won’t help you themselves, the guy had to come over twice to fix it and people kept checking out ahead of me If I have to return to this rest stop, I’ll sit in my car and pee in a bottle so I don’t have to walk by this Dunkin again."

"Went there on August 19 @6:55 pm and was attended by one of the most unfriendly person ever. Clearly unhappy with his life. I ordered a iced macha latte and mentioned i don’t want too much ice. He says abnoxiously, “then why are you asking for iced drink.”. So, i politely explain to him that you guys sometimes out too much ice and i do not get enough drink as a result. He is shaking his his the whole time. I was still giving him benefit of the doubt. Then i politely also order ‘ dunking wrap’ and there was only one wrap on the menu ( i’m not a regular, so i don’t know, if there are others that are not visible in the menu). He says sir your have to be more specific as i have 5 wraps. i point him to the menu. I only see one that is named ‘dunkin wrap’. He points me to another wrap at the bottom corner which was not named ‘dunkin wrap’. He says bacon and others as well. I specifically had a menu item, named ‘dunkin wrap’ . He did not bother to turn around and look. Very unprofessional. Not fit for thee service industry."

"Hello Travellers. You will find decent food and service but the Route 15 Merritt Parkway southbound travel plaza in Greenwich is busy during peak travel season. Queues for restrooms and parking along access road before 12 noon. It might help if CDOT posted signs farther north on 15 encouraging southbound travellers to stop at the Fairfield or New Canaan plazas. Here, before midday on Sat, the service plaza is overcrowded with long distance travellers. There appears to be sufficient space within the plaza building to enlarge the restrooms - looks like a key bottleneck in the system."

"Horrible! Will not go there again! Taking my service somewhere else. I purchased like 6 donuts and they were all wet and five in a paper bag which made a huge mess. No napkins, burnt crossaint and all my beverages were given for me to hold without the tray and when I asked for it the girl said she was the only on there because her coworker went to lunch! At 10am?? Then he comes back within seconds and give someone else their order?! My frozen coffee was not frozen!"

"I ordered the simple Large Iced coffee with less ice. The cashier couldn’t understand what meant “less ice”after I repeated it six times. Also, charged me an extra one dollar for water and tried to return me with a donut… hello? As a multilingual, I would understand all of the above language issues, but I really can't understand this coffee that tastes like water, look at the light brown! If you need coffee to refresh, I highly recommend going to the freezer to get the monster. AVOID THIS LOCATION IF YOU WANNA DRIVE SAFE"