Starbucks 2177 Killingly Commons, Killingly, CT 06241

"Three star rating because this is NOT a stand alone Starbucks. This is more like a small knockoff version of Starbucks located inside Target. It is run by Target store employees that mostly don’t seem into the coffee shop vibe that you would normally get at a stand alone Starbucks. The turnover rate is pretty high compared to other Starbucks that I have been visited. They also have an extremely limited food menu. They often fall behind when business picks up and they appear overwhelmed and make mistakes like putting the wrong kind of milk or not informing you that they ran out of something after you paid and have been waiting…on multiple occasions. Once upon a time, this was a well run place with familiar faces on a consistent basis, but as of this review, you just never know what you will get from whomever shows up for work."

"You would think in a coffee place like Starbucks that they would carry hot or iced decaf coffee, but nooooo. I had to stand there and wait 12 minutes while an attendant poured hot water over decaf coffee beans in order to get a hot decaf! And let me say, that coffee was so terrible! It was so strong it felt like it was burning a hole in my stomach!! Never again! I'm sticking with McDonald's coffee!!"

"This place is crazy. $5.69 for a SMALL fancy coffee that tastes like used gym shorts smell. If dunkin didn't close early every day, we wouldn't have even had to try it to know it's over priced over hyped garbage. Get coffee literally anywhere else if you can."

"This Starbucks is really sad. They seem to talk a lot to each other and as customer, you feel like you are bothering them. Last drinks we got there, it was only 2/3 full, and it wasn't a drink with a lot of foam, so that wasn't the issue. They are super slow and not very friendly, with some exceptions. I am always friendly to the staff, because I know it isn't a picnic working with the public. Management needs to staff this place better and / or proved more training. They also seem to be "closed" quite often, when they are supposed to be open, so don't make a long trip to go there, without confirming they are open :("