Dunkin'

"On Jan 3 I came threw the drive threw and I sat for 10 min had enough time to see that they closed at eight the woman was in her phone poor service never come back again and neither had head phones on and they were closing the store early"

"I ordered through grubhub. I ordered two different sizes coffees and two sandwiches. The sandwiches and the smaller coffee were made properly.. but the larger coffee was made completely wrong, and the restaurant knew they made it wrong, cause they decided to refund for a price match, but sent a coffee that could no drank out with the order . And when I went to leave a review with the app, it kept keeping me that it was unavailable and an error occured... If you are going to buy from this location, order in person so you can make sure your order is correct.. now I have to wait up to 5 days for a refund that they decided to put in for a price match, making it so I couldn't dispute the coffee that they knew they made wrong. if they payed attention to the order and make the coffee correctly, this wouldn't be a problem, but they sent it anyways knowing it made wrong. I posted reviews in every place I could. Do not go to his location,if you actually want them to make your entire order correctly and actually be able to get service, if something does happen to go wrong.. I get things happened, but how this situation was handled is unacceptable."

"Went to this Dunkin's on 9-20-2023 around 5 p.m. . Went inside to place order. The girl that was working on my order, was in the middle of cutting a beagle. She dropped half of the beagle on the floor. Then picked up the half of the and placed it on the counter. Then amongst doing other things. Wearing the same gloves to make food. That is disgusting. Do you people know that is a health hazard. My order was not completed and I'm standing at the counter waiting for the rest of my order after she hands me my bag. Then questioned what am waiting for. I told her my hash browns. Then my coffee I ordered was gross, I threw it away. Do you please know how to change your gloves in between doing other tasks. . I will never go back to this Dunkin's ever again."

"This is not typically something I’d do, but if you blatantly give bad customer service & don’t care, I will publicize it. With that being said, I ordered a bagel LIGHTLY toasted.. I received a completely burnt bagel. I brought it back to see how I could be compensated.. needless to say, they did absolutely nothing & could care less about the matter at hand."

"I had a simple order just a ham, egg, and cheese on a croissant. Wasn’t asked if I wanted it toasted or not. But they proceeded to burn the sandwich and serve it to me. As this was the only thing I had time to eat for the whole day I was pretty upset. Also I overheard employees talking through the open window in the drive through talking about how they don’t know how to do things and are confused. It seems like the staff definitely needs better training at this location. Hopefully the management takes time to properly train employees. But in the meantime I won’t be going back to this location ..some people may like their food burnt but I definitely don’t."