Dunkin' 262 Meriden-Waterbury Turnpike, Southington, CT 06489

"This store is always an issue. The service is always slow for food. One time, I waited inside for over 10 minutes for a sausage/egg/cheese on a bagel, while all they did was did the drive through window and on the go orders. If you order more than 1 food, something gets messed up. The hot chocolate, is hot colored water. They not mixing it correctly. And we have had it there more than once. I've been there and you weren't able to go in. They had a sign "drive through only." But they do charge you correctly."

"Just went there. The drive-thru attendant made sure I really wanted a hot coffee, not iced. It made me think a while. But I still got the hot. They didn't have the donut I wanted, but I received a complimentary plain stick. Now that's going above and beyond."

"Idk what was happening that day but y’all gotta do better. I came in, wasn’t greeted at all, walked up to the register and there’s some guy with a headset and he’s flirting with two girls off to the side. Way too busy to take my order apparently. A woman finally comes from the back, takes my order which was a small strawberry dragon fruit refresher. I get in the car, tasted it and it tastes like chemicals! I tried shaking it up, stirring it, but it still tasted bitter and had a weird smell to it. Idk what it was, but it tasted like chemicals or something. I just tossed it because I didn’t want to take a chance. I was so annoyed I didn’t even bother going back for another one or a refund. This was my second bad experience at this location, I’m good from now on."

"Fast and efficient service. I love the modern layout with the coffee taps. (See picture) Consistent with other high quality Dunkins. Clean and friendly staff. Coffee was great as usual. The Beyond Sausage breakfast sandwich was delicious. It’s a must try!!!"