Dunkin'

"Good donuts coffee was great clean bathrooms thanks"

"Worst customer service skills ever. Lady at the window blonde hair and young was extremely rude."

"Me and my friend love to go to Dunkin’. This store is the closes to her. Unfortunately, the staff here most of the time are unpleasant. Welcome us with grumpy sour face. And when they take your order, they make you feel uncomfortable as if you’re doing a wrong thing by placing your order. I don’t leave reviews but this visit cross the line. Nathalie who took our orders was rude when taking our orders. We speak English very clearly and with the right volume but we needed to repeat ourselves many times because she’s not focusing in taking our orders. Instead she’s focusing in looking to us. We’re decent customers. It’s annoying the way she looks to us. We dine in that day (07.23.2023 @ 12.01PM). And we have witnessed/heard how Nathalie and other 2 staff argued regarding their task. They don’t get along well for what we have witnessed. Their customer service gets affected. Specially Nathalie who takes out her bad day to customers. Another thing. There’s no visit in this store that the corner stand for sugar, straws, napkins were filled and cleaned. Every visit of us, we have to ask the staff for sugar and napkins. Trash is always overflowing. I am hoping that the management will make a big improvement in this store specially for their customer service. We, customers deserve a good one with all the money we spend in this store. For the time being, we have decided to go to other Dunkin like Cromwell where staff are friendly and nice. Clean and condiments stand are always filled. And Cromwell store has enough garbage/trash bins to accommodate the trash of customers that made a big difference."

"I'm a man of color and have always had none of Portland CT not to be friendly to us. Visiting Dunkin donuts that day strongly reinforced my thoughts. Hate to say this but it is what it is."

"Ponytail guy is super nice and friendly. Great attitude, he must hold his happiness in his ponytail, either that or he doesn't have a ton of people to buy for for the holidays and it makes him super cheerful. Good for him. Either way... Top notch service. 10 out of 10."