XPO 106 New Lombard Road, Chicopee, MA 01020

"XPO WORST FEIGHT OPTIONS IN THE BUSINESS CHICOPEE XPO DISRESPECTFUL NOBODY CARES ABOUT YOUR SHIPPING NEEDS AND THEY DONT EVEN CALL BACK AND WHEN YOU CALL ASKING WHY THEY ARE BUSY OR RUDE NEVER USE XPO CHICOPEE LOSER RUN BUSINESS ROTTEN PEOPLE ALL AROUND!"

"This company thinks it's okay to block traffic in the passing lane for 30+ miles. Lots more where this came from"

"I am a very understanding person but this company is not professional or reliable. Delivery was set up for 9-1 on a Sunday and then they never came. Service rep said that the order was cancelled, then said it was delayed, then said delivery was attempted. We got about 6 answers before a manager was involved. They called at 7:54 am the next day saying they’d be here in 30 minutes. Well, 2 hours later nothing so we called them back and they said they got lost and would be there soon. No apologies, no understanding, no positive attitude. Completely insane that it should be this hard to schedule a delivery and follow through. Will never use them again"

"The people here don't care about customer service at all! I sent my son to pick up a delivery and the woman there almost refused to release the package because she thought he was "rude" for not signing the shipping manifest as she demanded. He wanted to inspect the package before signing off on it. What are they trying to hide? Shame on them for trying to intimidate a customer! Buyer Beware!"

"This "service" is completely unsatisfactory. We paid a lot of money for a delivery. They said that someone had to be here to sign for it, so, since we both work, we arranged for someone to be here on the date and time specified. Before coming, they called my husband, who was in a meeting so he could not answer. When he called back, they said that was an "attempt at delivery" and would not make the delivery unless we paid another complete delivery fee. TOTAL SCAM ARTISTS! DO NOT USE THEM!"