Ocean State Job Lot 207 Webster Square Road, Berlin, CT 06037

"Customer service is atrocious. No patience. The manager is even worse. The Spanish woman in the front has an attitude issue speaks to you in a rush and doesn’t explain anything properly on top holding conversations with other individuals in the store while attempting to check your order out. I purchased multiple items and I had a Card with some crazy deals dollars in it I paid with the crazy deals card then the remainder on my card. I returned 1 item out of the multiple item purchase and was given back the crazy deals card amount back as store credit and the remainder in cash. Seemed weird to me. When I questioned the process cashier got erratic and called the manager who made no difference. Mind you I was calm and collective throughout the entire process just wanted to know why they would give back the crazy deals as store, credit and the rest in cash based off one item when it was used for a multiple purchase receipt."

"Nice clean organized store but the cashier seem like she didnt want to be there or work she was sucking her teeth every time she would scan items."

"Great store! Cashier was very helpful and very friendly. I will definitely shop there more often."

"I am so grateful for the great bargains and super-attentive staff at OSJL in Berlin, CT. Last night, I mistakenly left my billfold at one of the register countertops there. It had my IDs, credit cards, checks, cash - you name it. Once I realized I had left it, it was too late to call the store. As you can imagine, I spent a sleepless night. However, when I went to the store at 8:00 am - and thank goodness, too, for holiday extended hours at OSJL - Customer Associate Liz and Store Manager Gene told me they had found my billfold before anyone else had - and had locked it away for safekeeping. Thank goodness for these OSJL kind people and retail professionals! I do enjoy shopping at this OSJL location in particular, and now everyone who reads this will get an idea of how great the staff members are there. Thanks, OSJL Berlin CT for helping keep my holidays happy!"

"Not a store I would normally go to but I was accompanying someone else. From what I read here, they love great reviews but I can tell you from my experience today as a Local Guide, they do not want you taking any pictures. "Corporate Policy" I was told. That's fine, they have the right to ask me to stop."