Stop & Shop,

1135 Farmington Avenue, Berlin, CT 06037

"Great staff at the Pharmacy, Victoria very understanding and easy to talk to."

"**Do not buy any gift cards from this store.** (( Stop & Shop Berlin, Connecticut.)) Someone is changing the gift cards from the packaging and you can't even tell.** I like the store I've been shopping they're faithfully for 6 years now. But this year 12/08/2023 I bought some gift cards off their display as part of my kids christmas present . The packaging looked absolutely fine, but someone had taken the gift cards out and replace them with old gift cards that had stickers on them, which I'm assuming was made to look like the cards that should have been in the packaging. Stop & Shop said I'm sorry there nothing I could do for you you need to call the gift card company. : VANILLA VISA GIFT CARD : And as of now, the gift card company has it under investigation. But I don't have any hope of getting my money back. So check the gift cards before you leave the store. Open them up make sure what's in the packaging is right and all numbers match on the cards and receipt and even call the number on the card to make sure they have been activated and everything is correct. I don't understand why the store is not liable for something like this seeing how they are the one selling the gift cards and you would think they would be liable for the security in makeing sure that there is nothing wrong with the gift cards. It's really bad not only am I out the $200 for the gift cards. I am also out $200 more beause these gift cards were part of my kids christmas presents. So I am now actually out $400 dollars. I will never ever buy gift cards again."

"I ordered a cake for my baby shower and it’s not what I expected it was different from what was on there book and My mom called to see if they can just give us a different cake the employee was very rude and not working with us what so ever so if you’re going to order a cake you’re better off going somewhere else where they know what they are doing never again. They said they called only called me once to confirm never got a call again so don’t waste your time or money at this bakery. 50.99 not worth something that’s not what you wanted. It was supposed to be what looks like a picture printed on the cake and this is what I got. Never again."

"Worst inventory management I've ever seen. No consistency in items being in-stock and things are constantly put in the wrong places. Never enough registers open and the least friendly staff on a regular basis. Forget ever having someone bag your groceries for you. Might as well buy a lottery ticket. Big Y puts them to shame on every level."

"This location looks very clean and new; prices are average, but there are always weekly specials like every other grocery, I usually go for their produce section, because is big, organized, fresh and beats Waltmart for its size and selection. Staff seems nice, not too busy to shop there on late night ."