Optimus

"I am an RN Case Manager and have many patients who use this clinic. I assist with care coordination and this clinic has been the worst to work with. It is so hard to get a call back. Today I called to assist my patient with making an acute care appointment. The first girl I spoke to tried to be very helpful, but she wasn’t able to help. She transferred me and that girl “tried” to find a slot, but ended up literally hanging up on me. The call did not drop, she literally hung up the phone. Needless to say I assisted my patient with making an appointment with a while different doctor at a whole different practice. The difference was like night and day. It’s disgusting how these people practice."

"This is Optimus Dental & it's a Great medical office along with their staff of very knowledgeable dentists and medical assistants. The whole staff are kind, caring & really make sure your happy with their care. They are very understanding of your health needs & wants. They accept Husky Insurance (State insurance), private insurance and even offer payment plans. I highly recommend this wonderful dental office for anyone who needs a really good dentist."

"My mom has been waiting for 1 year to see her doctor. And one day before her appointment with her doctor gave to face, they told her the doctor couldn't see her. My mom is 77 years of age with arthritis in her knees. This is not acceptable, I'm very disappointed. Please treat your elderly patients better, we have enoughb with COVID-19. Thank you."

"I decided to make an appointment with my primary care doctor, Motenero. I arrived to my annual physical appointment on 8/24/2020, where I had a very great experience with every single staff member. Starting with the receptionist in the very beginning, checking your temp. and making sure you have an appointment. Than i was greeted by the friendly receptionist at the window, who made sure i had my demographics up to date and all. I was called to the back by the Medical Assistant ( I don't remember her name) who was also very professional and thorough with her questions, eye exam, ear exam and vitals. I than expected my primary care doctor to be in the room after her. However, I got an awesome Physician Assistant named Maria Perez. I was very comfortable, being that it was the first time I've met her. She was great. I was able to explain my concerns to her and received tips and answers in reply. She was also very professional as well as thorough. Everything i expected to get out of my Annual exam was covered by Mrs.Perez. From talking about my good/bad habits, medical concerns, and being referred for several test to be sure i'm okay. I was also referred to a program they have that is just to keep on top of my healthy habits through FaceTime with another staff member. I really appreciate all their hard work, professionalism, kindness and attentiveness. I will definitely recommend Maria Perez and her staff. 5 stars to you all, Thanks"

"Horrible got there at 3:00 pm appt was at 3:15 didn’t get called to back till 4pm the doctor had said I had 2 things before she finally diagnosed me with something else I would of asked for another doctor if I was by my self but I had my baby with me . Will not be going back not great experience long wait time now the receptionist on first floor and 2nd floor were great and than they have an elevator also"