Middlesex Health Urgent Care - Old Saybrook

"If I could give them a 6 I would have. The PA and her assistant were so nice and attentive. That’s the kind of service you want when you are really sick."

"Paul was super informative, compassionate, and helpful in describing what he believed I was going through— I feel very lucky to have received such careful attention today first thing in the morning."

"We visited this facility to have our almost 2-year old checked out for an illness. They turned us away because they don’t see any children under 3. They also said only the emergency room would see her, which was false because the minute clinic down the street saw us pretty quickly."

"I had been going to the previous location to get my ears cleaned for years. Unfortunately, today will be the last time. The first nurse (or whatever) who tried clearly had no idea what she was doing. She grabbed my ears like vice grips and jammed the squirt bottle into my ears. Then the doctor tried more cleaning with a bottle and scraper. He went way too deep with the scraper and actually caused my right ear to bleed. Neither of them would listen when I repeatedly said they were hurting me. They were also unable to fully clean them and told me I'd have to come back. I've never had any issues when getting my ears cleaned and I used to do it about four times per year. Never have I experienced pain or had a nurse tell me they couldn't do it all. I'm a live audio engineer and musician, I can't risk a walk in clinic permanently damaging my hearing. You have lost my business. Good day."

"I went to this urgent care facility at 8 AM this Sunday morning. Even at this early hour the staff was wonderful. Receptionist was great nurse terrific and the provider I met with, Henry P, was outstanding. His examination was very thorough and seemed honestly concerned for my well-being. I would absolutely go back to this facility again."